Guest Service Associate

9 hours ago


Hyderabad, Telangana, India Shott Amusement Full time

Designation: Guest Service Associate

Mini. Education Required - Bachelors or Diploma in Hospitality

Job Timings - Rotational Shifts

Working Terms :

  • 9 hours working per day

  • 1 week off during weekdays

  • Public Holidays & weekends will be working day

  • Rotational Shift Timings

  • Uniform & grooming required as per standard

Skills Required:

  • Basic knowledge of Microsoft office (Excel, Word, PPT)

  • Problem-solving skills

  • Can maintain calm under pressure

  • Team Player

Role & responsibilities:

Customer Delights

-Event Operations

-Handling and Coordinating High Profile Guests

-Escorting VIP Guests

-Hosting & Coordinating Events

-End-to-End Service to High Profile Guests

-Customer Interaction

-Game Operating & Playing

-Selling Skills

-Customer Operations Handling

Perks and benefits

  • 24 Days paid Annual Casual Leave after the probation period

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

-Incentives and perquisites

-Child education and self-education benefits

-Mental and health we'll-being programs

-Workshops and expo/ trade-show (national & International) exposure



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