Senior Assistant, Shared Services

Locations: Hyderabad, Telangana, India

• Location: Hyderabad
• Country: India

Role ID

211615

Worker Type

Regular Employee

Studio/Department

People Experience & Workplaces

Work Model

Hybrid

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Role: Senior Assistant, PE Shared Services

Location: Hyderabad, India

The Role:

As a Senior Assistant, PE Shared Services, you will collaborate with the Global People Operations team to support the execution of various workforce administration transactions, including employee data management, employment verification, employee lifecycle management, onboarding, and offboarding. You will utilize systems such as ServiceNow, Slack, Zoom, and Outlook to collect and maintain employee data on Workday, ensuring the accuracy and integrity of all employee records.

Responsibilities:

• HR Data Management:
  
  Maintain and update employee records in the global HRIS system, ensuring accuracy, confidentiality, and compliance with nuances and data privacy regulations.
• HR Process Execution:
  
  Support end-to-end HR processes such as hiring, promotion, transfers, employee life cycle management, exit management and payroll coordination across regions.
• Employee Support:
  
  Serve as a point of contact for employee queries related to data management, policies, and procedures; ensure timely resolution and escalation when necessary.
• Compliance & Documentation:
  
  Adhere to required compliance and governance, maintain documentation, and support adherence to global HR policies and local employment regulations.
• Collaboration:
  
  Work closely with global and regional People Partners, HR COE's team.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 4–6 years of experience in HR operations or shared services, preferably in a multinational organization.
• Working knowledge of global HR systems (e.g., Workday, ServiceNow etc.).
• Strong understanding of HR processes, data integrity, and compliance.
• Excellent attention to detail, analytical skills, and the ability to manage confidential information.
• Strong communication and interpersonal skills with the ability to work across cultures and time zones.
• Proficiency in MS Excel, PowerPoint, and google suites.

Other Skills:

• Experience supporting HR operations across multiple regions (e.g., Americas, EMEA, or APAC).
• Excellent interpersonal skills and the ability to work within a team
• High attention to details of employee data and documentation.

What's in it for you? Glad you asked

We love to brag about our great perks like Global fitness program, Sodexo (Food Coupons), Parental Insurance & Medical, Accident & Life Insurance and since we realize it takes world-class people to make world-class games, we offer competitive compensation packages and a culture that thrives off creativity and individuality. At EA, we live the "work hard/play hard" credo every day.

Don't Just Play It – Create It

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.