Solutions Director

6 days ago

Chennai, Tamil Nadu, India WNS Global Services Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Director - Solutions - REF72991A_ HPS

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400 clients with the help of our 44,000 employees.

Job Description

We are seeking a dynamic and technically adept Presales Solutions Consultant to support our sales team in the Hi-Tech sector. This role involves understanding customer needs, crafting tailored solutions, and demonstrating how our technology can solve complex business challenges across software, hardware, and digital transformation domains

Key Responsibilities

  • Solution Design & Architecture:
    • Collaborate with sales to understand client requirements and design scalable, innovative solutions.
    • Create and present tailored demos, proof-of-concepts (PoCs), and proposals
  • Client Engagement:
    • Conduct discovery workshops to understand client pain points and business goals.
      • Present solutions that align with client KPIs, SLAs, and transformation objectives.
      • Act as a trusted advisor on outsourcing strategy and digital enablement.
    • Innovation & Digital Transformation
      • Integrate emerging technologies (e.g., conversational AI, intelligent document processing, analytics) into BPO offerings.
      • Collaborate with product and delivery teams to ensure feasibility and scalability.
    • Collaboration & Enablement:
      • Work closely with cross functional teams and delivery teams to ensure solution feasibility.
      • Lead RFP/RFI responses and contribute to solution documentation.
    • Market & Industry Intelligence
      • Stay updated on trends in high-tech outsourcing, including cloud-native operations, platform BPO, and customer experience transformation.
      • Benchmark solutions against industry standards and competitors.

Preferred Skills

  • Exposure to vertical-specific BPO operations
  • Experience in designing platform-led solutions and outcome-based pricing models
Qualifications
  • Bachelor's degree.
  • 10 years of experience in presales, solution consulting in the Hi-Tech domain.
  • Excellent communication, presentation, and stakeholder management skills.
Experience LevelExecutive Level

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