Front Office Assistant

4 days ago


Mussoorie, Uttarakhand, India Spring Valley Spa Resort by DLS Hotels, Full time ₹ 14,000 - ₹ 1,60,000 per year
  • Guest Check-in and Check-out:Greet guests, verify reservations, register them, assign rooms, issue keys, collect payments, and process check-out procedures.
  • Reservation Management:Handle all incoming reservations, modifications, and cancellations via phone, online, or in-person.
  • Guest Services:Answer questions about hotel amenities, services, local attractions, and assist with special requests or issues.
  • Communication:Answer incoming calls, screen and forward calls, take messages, and respond to guest inquiries via email or in person.
  • Financial Transactions:Manage cash handling, process payments, and maintain accurate records for financial reporting.
  • Administrative Tasks:Maintain updated guest records, manage room inventory, prepare reports, and perform other administrative duties.

Job Type: Full-time

Pay: ₹14, ₹16,000.00 per month

Work Location: In person



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