Senior AI Engineer

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit's experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Jitterbit is seeking Senior backend engineers to join our AI team. Jitterbit is an iPaaS (Integration as a Service), LCAP, and API Management platform which has been recognized in Gartner MQ for seven straight years. Our customers utilize our Low-code iPaaS, APIM, LCAP, and B2B platform to address mission-critical business automation challenges. What is our challenge? To make it easy to automate our customers' systems. In order to do this, we need to build and create a SaaS offering that is reliable, stable, and scalable for our customers. Do you have the design, architecting, and code-writing capabilities to take on this challenge? And can succeed in a big way?

About the Team

The engineering team at Jitterbit believes that the quality of our code reflects directly on us as professionals. We are relentless about crafting a product that is innovative and delivers a memorable user experience; an experience that is fast and robust. 

As a key engineer on our team, you will collaborate with other engineers, product management, and operations. 

Our culture is fun, fast-paced, performance-oriented, open, and collegial. We are constantly pushing the technology envelope to the edge We are very distributed, and our culture is set up to make all of us very effective working remotely. We believe in hiring talent where it exists.

About the Job

Join our team and play a crucial role in building, designing, and architecting AI capabilities on our cutting-edge platform. We seek a talented Senior AI Engineer to infuse our AI vision into our platform. You'll work with various technologies, including LLM, RAG, Azure AI, AWS Bedrock, OpenAI, LangChain, LlamaIndex, Python, Java, Nginx, Tomcat, Kafka, Elasticsearch, InfluxDB, Redis, MySQL, Linux, C++, Apache, Docker, and Kubernetes. Your mission will be to create robust, scalable AI systems that run seamlessly 24/7/365. This is a unique opportunity to innovate with the latest technologies and contribute to our market-leading position.

About You

You're an engineer with a knack for turning ideas into highly reliable and scalable designs. Your coding skills make your work easy for other engineers to understand, modify, and enhance. You believe in the transformative power of Business Automation and are committed to integrating systems and building applications efficiently.

Success in this role requires:

• Mentoring and helping others to grow as engineers and developers
• Have excellent written and verbal communication skills
• Ability to excel in a distributed, remote team environment
• Self-drive to work on key initiatives 
• Take pleasure in making things happen and listen to the input from peers 
• Data-driven decision-making skills
• Embracing a best-idea-wins approach, regardless of the source 
• Collaboration with cross-functional teams to define, design, and ship new features
• Staying current with emerging trends and technologies in AI and cloud computing

We are looking for:

• 10+ years of experience in building large-scale cloud-based distributed applications
• Strong experience in building multi-tenant SaaS applications
• Expertise with AI technologies, including LLM models, RAG, LangChain, and LlamaIndex
• Ability to design and develop scalable and robust AI-driven applications
• Excellent problem-solving, debugging, and analytical skills with great attention to detail
• Experience with microservices and cloud-based architectures/design patterns
• Demonstrated proficiency in English at the C1 level

Technical Skills: 

• Extensive experience in Python and Java
• Proficient with NLP libraries and tools (spaCy, NLTK, Hugging Face Transformers)
• Skilled in model deployment frameworks (TensorFlow Serving, MLflow, Kubernetes-based deployments)
• Hands on Experience with ETL processes, data pipelines, and data warehousing solutions
• Expertise with top-tier datastores (MongoDB, AWS DocumentDB, SQL Server, MySQL)
• Proficient in Linux
• Experience with Apache Tomcat, Nginx, AWS, Docker, and Kubernetes
• Familiarity with CI/CD pipelines and tools (Jenkins, GitLab CI, CircleCI)
• Understanding of container orchestration tools and concepts
• Knowledge of security best practices in cloud and distributed applications
• Experience with infrastructure as code (IaC) tools (Terraform, CloudFormation). 

Join us to be part of an innovative team and make a significant impact on our AI-driven future

#LI-AK

What You'll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.