Assistant Manager
1 week ago
Roles & Responsibilities
- Lead end-to-end operations of the medical coding function, ensuring delivery excellence, accuracy, and compliance with HCC and client-specific coding guidelines.
- Managing a team; oversee day-to-day coding operations, workload distribution, and performance tracking.
- Implement and monitor coding quality programs, including internal audits, compliance checks, and accuracy improvement plans.
- Act as the key liaison between cross-functional stakeholders.
- Drive performance metrics, team KPIs, and ensure SLAs/TATs are consistently met or exceeded across projects.
- Mentor, coach, and develop leaders within the team to create a strong leadership pipeline and ensure succession readiness.
- Stay informed about regulatory changes in ICD-10, CPT, CMS-HCC, and payer guidelines; lead knowledge dissemination initiatives.
- Support client communication on operational updates, quality discussions, and project escalations.
- Play a key role in hiring, onboarding, and continuous skill development of coding teams in alignment with organizational growth.
- Have 10+ years of experience in medical coding, with a minimum of 5 years in a leadership/managerial role.
- Possess in-depth experience in HCC coding, along with exposure to multi-specialty coding (e.g., E/M, ED, IP/OP).
- Hold a valid certification such as CPC, CRC, COC, or CCS from AAPC/AHIMA or any other equivalent certificate.
- Demonstrate strong understanding of coding guidelines, CMS risk adjustment models, and payer compliance protocols.
- Have a proven track record in managing large teams, improving operational efficiency, and delivering high-quality results.
- Are proficient in MS Excel, Word, PowerPoint, and capable of handling data analysis and reporting independently.
- Possess excellent communication, leadership, problem-solving, and client-handling skills.
- Are committed to upholding ethical standards, data confidentiality, and compliance with organizational values.
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