Associate Director

Position: Associate Director – Inside Sales

We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we're redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.

With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital—eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.

Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to meet the evolving needs of SMEs in emerging markets.

Backed by top investors—including Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC Japan, Barclays, and IFC—Drip has facilitated over $7 billion in trade across 10,000 buyers and sellers. As we continue to grow, we remain committed to transforming global trade for SMEs worldwide.

We are seeking a dynamic and results-driven Associate Director – Inside Sales to lead and expand our inside sales function. This role is pivotal in driving revenue growth by developing high-performing teams, implementing effective sales strategies, and identifying new business opportunities across target markets. The ideal candidate is a strategic thinker with a strong sales acumen, excellent leadership capabilities, and a deep understanding of the U.S. market.

• Sales Strategy & Execution:
  Develop and implement comprehensive sales strategies to drive pipeline generation, expand market reach, and increase customer acquisition and retention across key verticals

• Team Leadership:
  Lead, manage, and motivate a team of inside sales representatives both SDR and BDRs

• Revenue & Growth Planning:
  Set ambitious yet achievable sales targets; create sales forecasts, budgets, and KPIs aligned with business growth objectives

• Customer & Stakeholder Engagement:
  Build and nurture strong relationships with prospective clients, key decision-makers, and industry partners to enhance sales opportunities and long-term partnerships

• Sales Process Optimization:
  Continuously refine sales processes and workflows to enhance efficiency, shorten sales cycles, and improve win rates

• Market Intelligence:
  Conduct in-depth market research to stay abreast of customer needs, market trends, and competitor strategies; translate insights into actionable sales plans

• Collaboration & Alignment:
  Work closely with marketing, product, and customer success teams to align go-to-market strategies, share feedback, and optimize the customer journey

• Sales Enablement:
  Drive adoption of sales tools, resources, and training programs to ensure the team is equipped to succeed in a fast-paced, competitive environment

• CRM & Reporting:
  Maintain accurate and up-to-date records of all sales activities using CRM tools; generate reports and dashboards to monitor performance and highlight areas of improvement

• Contract Management:
  Lead high-value negotiations, close complex deals, and oversee contract management in collaboration with legal and finance teams

• Thought Leadership:
  Represent the company at industry events, webinars, and client meetings as a sales leader and advocate for the brand.

• Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent is a strong advantage

• Minimum of 8-12 years of progressive experience in inside sales, business development, or sales leadership roles

• Proven success in building, leading, and scaling high-performing inside sales team

• Deep understanding of the U.S. B2B market, including customer buying behavior, sales channels, and emerging trends

• Strong communication, presentation, and interpersonal skills with the ability to influence stakeholders at all levels

• Demonstrated ability to develop and execute effective sales strategies in a dynamic, target-driven environment

• Experience using CRM platforms (e.g., Salesforce, HubSpot) and data-driven sales tools to drive productivity and insights

• Analytical mindset with the ability to interpret sales data, forecast trends, and make data-informed decisions

• High level of energy, accountability, and a growth-oriented mindset