Client Services Representative

1 week ago

Mumbai, Maharashtra, India Nextyn Full time ₹ 2,50,000 - ₹ 7,50,000 per year

At
Nextyn,
we're seeking dynamic and talented individuals to join our
Expert Network
team
.
As a vital bridge between researchers, clients, and industry experts, you will play a key role in delivering comprehensive research solutions that empower informed decision-making. Join our innovative and collaborative team, where your contributions will be recognized, and professional growth is actively encouraged. If you're passionate about connecting people, conducting insightful research, and facilitating impactful decision-making, apply today to become part of Nextyn's Expert Network department

Job Responsibilities

As an integral part of the Expert Network team, you will be responsible for:

Expert Identification and Engagement:

  • Independently identify industry professionals and subject-matter experts relevant to enterprise client requests/projects.

Client Relationship Management:

  • Liaise with clients to build strong relationships and understand their needs.

Expert Support:

  • Assist Nextyn's Experts with their queries to ensure seamless collaboration on projects.

Revenue Growth:

  • Drive revenue growth by sourcing high-quality experts and expanding opportunities with clients from accounts you "own."
  • Identify upselling or cross-selling opportunities to maximize client value.

Project Coordination:

  • Collaborate with consultants/analysts in the organization to deliver optimum results for projects.
  • Ensure timely communication between clients and internal teams regarding project progress.

Research and Analysis:

  • Conduct quantitative and qualitative analysis across various projects to optimize company growth.
  • Perform in-depth research on target topics or industries based on client requirements.

Preferred Qualifications

We are looking for candidates who meet the following criteria:

  • Education:
    Master's or Bachelor's degree in Business, Economics, or related disciplines.
  • Experience:
    0–1 years of experience working with data or research in a related field.

Skills:

  • Excellent communication skills (written and verbal).
  • Strong analytical skills with the ability to conduct high-quality research.
  • Fluency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
  • Ability to work effectively in a fast-paced and competitive environment.

Location:
Candidates based in Mumbai who can join immediately are preferred.

Why Join Nextyn?

At Nextyn, we offer more than just a job — we provide an opportunity to grow, innovate, and make impactful contributions. Here's why you should join us:

Be Part of an Innovative Team:

  • Drive impactful decision-making across industries by connecting researchers, clients, and experts.
  • Work in a fast-paced environment that values creativity, collaboration, and purpose.

Global Exposure:

  • Gain experience working with global markets and industry leaders across diverse sectors.
  • Collaborate with top researchers and subject-matter experts worldwide.

Professional Growth Opportunities:

  • Access structured mentorship programs to learn directly from experienced professionals.
  • Participate in skill development initiatives and Training.
  • Clear career paths with opportunities for advancement.

Generous Benefits Package:

  • Comprehensive insurance coverage and Provident Fund (PF) contributions.

Young and Dynamic Team:

  • Join a vibrant team of ambitious professionals in a rapidly growing organization.
  • Participate in team-building activities and innovation labs to foster creativity.

Commitment to Diversity & Inclusion:

  • Be part of a workplace that values diverse perspectives and promotes equity in all aspects of the organization.

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