Site Reliability Engineer

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Canada Life is a leading innovator in Insurance, dedicated to delivering high-quality products and services to our customers. We are seeking a talented Site Reliability Engineer to join our dynamic team and help us maintain the reliability and performance of our systems. Our mission is to provide exceptional service and innovative solutions to our clients, and we value collaboration, integrity, and excellence.

As a Site Reliability Engineer at Canada Life, you will be responsible for ensuring the reliability, scalability, and performance of our software systems and infrastructure. You will work closely with development and operations teams to integrate reliability into the software development lifecycle and automate processes to improve efficiency.

• Develop instrumentation for monitoring and incident response that continuously tracks system performance and availability and automates responses to minimize downtime.
• Automate repetitive tasks to reduce manual effort and improve efficiency.
• Optimize system performance and uptime through proactive monitoring and adjustments as needed.
• Plan for future capacity needs to ensure systems can handle growth and increased load.
• Work closely with development and business operations teams to integrate reliability into the software development lifecycle.
• Proactively identify areas of improvement across application technology and shared infrastructure.
• Collaborate with internal teams contributing ideas for reliability standards, best practices, and methodologies.
• Identify and drive opportunities to improve service resiliency.
• Drive post-incident reviews to conduct thorough root cause analysis and recommend actionable strategies for continuous improvement.

• Proven experience as a Site Reliability Engineer.
• Expertise in Splunk, AppDynamics, and Dynatrace or its equivalent.
• Experience and working knowledge of:
  • Cloud Platforms (AWS, Azure)
  • GitLab
  • Infrastructure as Code tools (Terraform, Ansible)
  • Jira, Confluence
• Strong communication and relationship building skills.
• Demonstrated ability to self-learn new technology and systems.
• A background demonstrating an expertise in problem-solving, critical thinking skills, and an attention to detail.
• Demonstrated leadership accomplishments with the ability to teach and mentor others is critical.

Appropriate backgrounds include:

• Bachelors degree in computer science, Engineering, or a related educational field.
• Certifications in cloud, Kubernetes, or SRE practices are a plus.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Primary location: Bengaluru, Karnataka