Real -Time Monitoring Executive (NON-IT ROLE)

2 weeks ago


Mumbai, Maharashtra, India Interspence Solutions Llp Full time

Job Description:

  • Job Responsibility: Monitoring and Support desk executive role
  • Task: Monitor real-time data feeds from various US locations.
  • Data Quality Validation: Validate data quality using a defined process.
  • Anomaly Reporting: Report any anomalies found in the data.
  • Issue Resolution: Perform first-level diagnosis for data stream interruptions or errors.
  • Ticketing: Record tickets for identified issues.
  • Coordination: Contact relevant support teams for issue resolution as needed.
  • Training Provided: Successful candidates will receive training for job tasks.

Key Requirements:

  • Good Communication Skills (English)
  • Mandatory to have CRM and Ticketing Knowledge
  • Analytical and problem-solving skills

Position location: Mumbai Andheri (E).

Hours of operation:

Monthly rotational shifts: 7 am -3 pm/3 pm -11 pm/11 pm to 7 am.

It is work from office (5 days working- 2 days off - rotational)

Interested Candidates forward your resume to

ONLY MUMBAI CANDIDATES PLEASE APPLY



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