Senior Process Expert

1 week ago

Pune, Maharashtra, India A.P. Moller - Maersk Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- and more.

Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.

At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.

Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.

The job requires limited job and business knowledge at the time of hiring.

Requirement:

•    Experience – The desired candidate should have good customer service experience with documentation process

•    Qualification – Any Graduate

•    Skills – Good Communication skills

•    Shift timings – 11:00 am to 8:00 pm (Supporting EMEA region)

•    Mode of working - Hybrid , 5 days a week (rotational)

•    Candidates from shipping industry preferred

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing   

  • Research Analyst

    3 weeks ago

    Pune, Maharashtra, India The Expert Point Full time

    Research Analyst:The Expert Point is a technology driven Global Expert Network firm that brings actionable insights from the best minds in the industry. We provide the best expertise to our clients by connecting them to relevant subject matter experts on their consulting projectsResponsibilities:- The position requires understanding the value chain,...

  • Research Analyst

    3 weeks ago

    Pune, Maharashtra, India The Expert Point Full time

    Research Analyst: The Expert Point is a technology driven Global Expert Network firm that brings actionable insights from the best minds in the industry. We provide the best expertise to our clients by connecting them to relevant subject matter experts on their consulting projects Responsibilities: The position requires understanding the value chain,...

  • Senior Process Manager

    2 weeks ago

    Pune, Maharashtra, India eClerx Investments Ltd Full time

    Job DescriptionJob Description- Senior Process Manager Customer OperationsCustomer Operations Voice Process- Senior Process ManagerIndia |Full-time (FT)|Customer Operations |Shift Timings Flexible 24x7 |Management Level Senior ManagerSpecialization International BPO, Inbound voiceeClerx is looking to hire an experienced professional with 8-12 years of...

  • Senior Supply Planning Expert

    2 weeks ago

    Pune, Maharashtra, India beBeeSupplyPlanning Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title: Senior Supply Planning ExpertJob Overview:We are seeking a highly skilled Senior Supply Planning Expert to join our team. As a key member of our supply chain management team, you will be responsible for designing, deploying, and supporting supply planning solutions using Kinaxis Rapid Response.Key Responsibilities:Develop and implement capacity,...

  • Senior Control Systems Expert

    1 week ago

    Pune, Maharashtra, India beBeeControlSystems Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title:Senior Control Systems Expert">Job DescriptionWe seek an experienced Senior Control Systems Expert to join our team. The ideal candidate will have a strong background in designing and integrating process control systems for various industries.">Key Responsibilities:Design and implement process control systems for oil and gas, pharma, energy, water...

  • Technical Expert

    2 weeks ago

    Pune, Maharashtra, India beBeeManufacturing Full time ₹ 15,71,000 - ₹ 21,49,000

    Senior Technical Consultant - SAP DMC PlatformServing as a seasoned technical expert, you will be responsible for designing and developing SAP DMC applications and content to meet specific organizational and user requirements.Key responsibilities include conducting business process workshops and analysis (Blueprinting) to develop detailed SAP DMC technical...

  • Senior Integration Expert

    1 week ago

    Pune, Maharashtra, India beBeeIntegration Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Title: Senior Integration ExpertAgilysis seeks a seasoned expert to lead payroll integration projects, manage teams, and drive process improvements.Key Responsibilities:Lead complex deployments from initiation to delivery, ensuring successful integration outcomes.Oversee specialists, providing mentorship, training, and support.Collaborate with...

  • Process Expert/senior Process Expert

    3 weeks ago

    Pune, Maharashtra, India Maersk Full time

    Accounting Operations includes accounting operations roles involved in overseeing the day-to-day financial transactions with accuracy and in compliance with regulations accounting principals and standards Covers cost accounting allocating and analyzing direct and indirect costs actual vs budgeted cost variance analysis etc and budget accounting ...

  • Senior Manager_Global Process Expert

    3 weeks ago

    Pune, Maharashtra, India Vodafone Full time

    Job DescriptionAbout VOISVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of...

  • Senior Software Development Expert Wanted

    2 weeks ago

    Pune, Maharashtra, India beBeeSoftwareDevelopment Full time ₹ 2,50,00,000 - ₹ 3,50,00,000

    Senior Software Development Expert WantedWe're looking for an exceptional senior software development expert to drive our company's success.As a key member of our team, you will be responsible for designing and implementing software features that meet high standards and align with product specifications.Design and implement scalable, multi-tenant SaaS...