Customer Care Executive

16 hours ago


Vasna Road Vadodara Gujarat, India Bright future Full time ₹ 1,92,000 - ₹ 2,40,000 per year
  • Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
  • Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
  • Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
  • Meet call handling quotas and individual and team sales targets
  • Gather and analyse client data to identify possible products or services to recommend to management
  • Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
  • Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
  • Follow communication protocols, rules, and policies

Job Type: Full-time

Pay: ₹16, ₹20,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)
  • Marathi (Preferred)

Work Location: In person



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