Customer Care Executive
16 hours ago
- Escalate complaints to the appropriate internal teams and if the issue goes outside their immediate area of responsibility
 - Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients
 - Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough
 - Meet call handling quotas and individual and team sales targets
 - Gather and analyse client data to identify possible products or services to recommend to management
 - Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
 - Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
 - Follow communication protocols, rules, and policies
 
Job Type: Full-time
Pay: ₹16, ₹20,000.00 per month
Benefits:
- Provident Fund
 
Language:
- Hindi (Preferred)
 - English (Preferred)
 - Marathi (Preferred)
 
Work Location: In person
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