Supp Chain Manager, Malaysia Job Details

Job Description

Supply Chain Manager, Malaysia

Work mode: Hybrid

Onsite Location(s): Kuala Lumpur, MY

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information, and training, well help you in advancing your skills and career. Here, youll be supported in progressing whatever your ambitions.

As part of the Malaysia leadership team, this role will lead the Supply Chain function within BSC Malaysia. The scope of responsibility includes order fulfillment and customer service, working capital management, and logistic activities within the country, ensuring expenses in line with the budget. 3PL management and inventory management are extremely critical components of this role. This role requires close collaboration with various functions in the country to deliver country business objectives. This position also plays the role of people manager, engaging and motivating the team to continuously build and improve processes to achieve the broad operational goals and critical KPIs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for overall Supply Chain KPIs within the country.
• Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
• Responsible for country inventory management, ensuring the inventory plan is aligned with the business plan.
• Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
• Responsible for channel partner/ Commission agent engagement in the country, including onboarding activities, contract management, and business reviews along with the commercial team.
• Collaborate with the commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers.
• Manage import/export activities on trade and non-trade items by collaborating with appointed freight forwarders.
• Ensure the operational activities are following regulatory, quality, and financial policies.
• Lead and drive regional and local initiatives to drive process excellence within the country.
• Foster team dynamics and close collaboration among various functions to deliver business results.

Key Activities

• Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
• Planning and control departmental expense and country inventory level.
• Reduction of slow-moving or non-moving inventory to optimize inventory reserves.
• New product launch planning with sales teams.
• Support customer service to complete the order processing in time.
• Working with service providers for timely and accurate delivery of products.
• Warehouse Management in line with Quality objectives.
• Drive process improvements to improve operational efficiencies.
• Consolidate customer feedback and drive customer improvement actions.
• Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory, and Operations Planning (SIOP) meeting.
• 3PL governance and KPIs assessment and improvements.
• Improve field inventory accuracy and maintain compliance.
• Regular PAR level review and inventory maintenance at hospital locations.

Requirements for this position

• At least 7 years of working experience in supply chain management preferably in FMCG/Medical equipment/Pharmaceuticals company and experienced in a leadership position.
• Performance-oriented, analytical, and sharp-minded.
• Excellent interpersonal and communication skills.
• Excellent administrative and organizational skills.
• Demonstrate good leadership skills and be a team player.
• Experience in using SAP will be an added advantage.

Qualification

• At least Bachelors Degree in supply chain management/Logistics or any relevant degree.
• MBA/APICS certification is preferred.

Competencies

• Speaks and understands English on a Business level.
• Good understanding of supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment, and import/export operations.
• Understands basic finance and comfortable with P&L review would be an added advantage.
• Able to recognize and handle any reconciliation issues proactively.
• Proactively add value to business processes including both internal and external customers.
• Familiar with basic analytical tools such as spreadsheets and visualization tools.
• Good problem-solving skills.
• Good presentation skills.
• Customer-focused.
• Ability to work under pressure.

Requisition ID: 617141

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isnt just business, its personal. And if youre a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

Job Segment: Logistics, Supply Chain Manager, Supply Chain, Fulfillment, Demand Planner, Operations

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