IT Support L1
1 week ago
key Resposibilites:
End-User Support & Ticket Management
Act as the first point of contact for IT support requests via email, phone, or ticketing system.
- Log, track, and resolve incidents or service requests within SLA.
Escalate unresolved issues to L2/L3 support or vendors.
Desktop & Device Support
Install, configure, and troubleshoot laptops, desktops, printers, and peripherals.
Provide basic support for operating systems (Windows/macOS) and common software.
User Account & Access Management
Assist with password resets, account unlocks, and basic Active Directory tasks.
Support MFA, VPN, and secure access tools.
Network & Connectivity Support
Troubleshoot basic network issues (Wi-Fi, VPN, IP configuration).
Assist with remote connectivity and basic firewall troubleshooting (under guidance).
Collaboration Tools & Applications
Support MS Office, Outlook/Exchange, Teams, and other collaboration platforms.
- Install and configure licensed business applications as needed.
Required Skills & Competencies:
- Basic understanding of IT infrastructure (Windows OS, networking fundamentals).
- Familiarity with IT service desk ticketing systems (ServiceNow, Jira, etc.).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Awareness of IT audit/compliance basics (preferred).
-
L1 support engineer
2 weeks ago
Chennai, Tamil Nadu, India C7 Tech Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical assistance and support to our clients. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a basic understanding of IT systems and troubleshooting techniques.Key ResponsibilitiesSkill & ExperienceJob...
-
L1 Support Engineer
1 week ago
Chennai, Tamil Nadu, India Pikture Associates Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionPikture Associates Pvt Ltd is a comprehensive service provider specializing in digital presence management and software development. Our approach emphasizes mutual growth and beneficial relationships, ensuring that our clients can focus on their core business activities while we handle their digital and technological needs. With our...
-
L1 Support Engineer
6 days ago
Chennai, Tamil Nadu, India Freelancer Full time ₹ 2,00,000 - ₹ 6,00,000 per yearProvide L1 technical support for IT systems and applications. Diagnose, troubleshoot, and resolve basic hardware, software, and network issues. Log tickets, escalate complex problems, and ensure timely issue resolution. Required Candidate profileOnly Male Fresher Graduates with strong technical skills and willingness to learn IT support processes Good...
-
L1/L2 Application Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Technospace i Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for an L1/L2 Application Support Engineer located in Chennai. The Application Support Engineer will be responsible for providing first and second level support for applications, troubleshooting technical issues, and ensuring the smooth operation of application systems. Day-to-day tasks include monitoring...
-
L1 IT Support Agent
7 days ago
Chennai, Tamil Nadu, India Luxoft Full time ₹ 1,04,000 - ₹ 1,30,878 per yearProject description About the clientOur esteemed client is a leading financial institution with a strong presence in the EMEA (Europe, Middle East, and Africa) region. They are renowned for their commitment to excellence and innovation in providing financial services to individuals and businesses alike.About the projectWe are seeking skilled and passionate...
-
SOC Analyst L1
2 weeks ago
Chennai, Tamil Nadu, India Necurity Solutions Network Security Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSOC Analyst – L1 (Support Role)Experience Required: 0–2 years (Freshers with relevant training may apply)Role Overview:The SOC Analyst – L1 will be responsible for monitoring, analyzing, and responding to security alerts in a rotational shift environment. This role forms the first line of defense in a Security Operations Center (SOC).Key...
-
L1 IT Support Agent India
2 weeks ago
Chennai, Tamil Nadu, India Luxoft Full time ₹ 2,00,000 - ₹ 6,00,000 per yearProject descriptionAbout the client: Our esteemed client is a leading financial institution with a strong presence in the EMEA (Europe, Middle East, and Africa) region. They are renowned for their commitment to excellence and innovation in providing financial services to individuals and businesses alike. About the project: We are seeking skilled and...
-
Network Support
2 weeks ago
Chennai, Tamil Nadu, India Outpace Consulting Services Full time ₹ 5,40,000 - ₹ 12,00,000 per yearHiWe are hiring for ITES Company for the Network Support Role (L1/L2 Position)To Apply, WhatsApp Hi to OverviewThis Network Support role is a critical first-level operational position responsible for ensuring performance, and security of network infrastructure. It demands Cisco CCNA certifications, along with experience in DNS and DHCP and managing complex...
-
AI Support Engineer
3 days ago
Chennai, Tamil Nadu, India Sparkline Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHiring skilled AI Support Engineer - AWS L1 Support to provide 1st level support for AI/ML workloads deployed on AWS. Should have strong experience in Python-based automation, FastAPI services, solid understanding of Generative AI & LLM fundamentals.
-
SOC Analyst L1
2 weeks ago
Chennai, Tamil Nadu, India ALGIHAZ HOLDINGS Full time ₹ 1,80,000 - ₹ 3,00,000 per yearExperience Required: 0–2 years (Freshers with relevant training may apply)Role Overview:The SOC Analyst – L1 will be responsible for monitoring, analyzing, and responding to security alerts in a rotational shift environment. This role forms the first line of defense in a Security Operations Center (SOC).Key Responsibilities:· Monitor SOC tools,...