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Amazon, Meesho, Flipkart Account Manager

2 weeks ago

Kanpur, Uttar Pradesh, India Vaali Infotech Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Company: Vaali Infotech LLP

Location: Onsite - Swaroop Nagar, Kanpur, Uttar Pradesh

Employment Type: Full-time

Job Overview

We are looking for an experienced Amazon, Meesho, Flipkart Account Manager to oversee our seller accounts across these three major e-commerce platforms. This is an onsite position based in Swaroop Nagar, Kanpur, where you will be responsible for managing end-to-end marketplace operations, optimizing product listings, and ensuring seamless business operations.

Key Responsibilities

Product Listing Management

  • Create, upload, and optimize product listings across Amazon, Meesho, and Flipkart platforms
  • Write compelling product descriptions with SEO optimization to improve visibility and search rankings
  • Update product information, images, pricing, and inventory details regularly
  • Ensure all listings meet platform-specific guidelines and quality standards

Returns and Claims Management

  • File and process return claims across all three platforms efficiently
  • Handle customer return requests and coordinate with logistics partners
  • Manage SPF (Seller Protection Fund) claims for damaged or undelivered goods
  • Track and resolve return-related disputes and issues

Reconciliation Tasks

  • Reconcile returns and shipments across Amazon, Meesho, and Flipkart
  • Perform daily payment reconciliation and settlement verification
  • Track marketplace commissions, fees, and deductions accurately
  • Maintain detailed records of all financial transactions and discrepancies

Product Photography

  • Click high-quality product photographs when required
  • Edit and optimize product images for better marketplace presentation
  • Ensure images meet each platform's technical specifications and guidelines

Account Management

  • Monitor account health and performance metrics across all platforms
  • Manage inventory levels and coordinate with supply chain teams
  • Handle customer queries and maintain high seller ratings
  • Coordinate promotional campaigns and seasonal sales events

Performance Monitoring

  • Track key performance indicators including sales, conversion rates, and traffic
  • Analyze competitor pricing and market trends
  • Generate regular performance reports and insights for management

Required Qualifications

Education & Experience

  • Bachelor's degree in Business, Marketing, Commerce, or related field
  • 2-4 years of experience in e-commerce marketplace management
  • Proven experience managing seller accounts on Amazon, Meesho, and/or Flipkart

Technical Skills

  • Proficiency in Amazon Seller Central, Meesho Seller Dashboard, and Flipkart Seller Hub
  • Strong knowledge of marketplace algorithms and ranking factors
  • Experience with Excel/Google Sheets for data analysis and reporting
  • Basic understanding of SEO principles and digital marketing
  • Familiarity with inventory management systems

Core Competencies

  • Excellent attention to detail and organizational skills
  • Strong analytical and problem-solving abilities
  • Effective written and verbal communication skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Customer service orientation with conflict resolution skills

Preferred Qualifications

  • Experience in photography and basic image editing skills
  • Knowledge of marketplace advertising platforms (Amazon Ads, Flipkart Ads)
  • Understanding of Indian e-commerce regulations and compliance requirements
  • Experience with reconciliation and financial data management
  • Familiarity with logistics and supply chain coordination

What We Offer

  • Competitive salary package
  • Opportunity to work with a growing technology company
  • Hands-on experience across multiple major e-commerce platforms
  • Professional development and growth opportunities
  • Collaborative work environment in Kanpur

Key Performance Indicators

Success in this role will be measured by:

  • Accuracy and timeliness of product listings
  • Efficient processing of returns and claims
  • Reconciliation accuracy and completeness
  • Account health maintenance across all platforms
  • Sales growth and performance optimization

Work Environment

This is an onsite position requiring daily presence at our Swaroop Nagar, Kanpur office. The role involves extensive computer work, data entry, and coordination with various teams and external partners.

Application Requirements

Interested candidates should submit:

  • Updated resume highlighting relevant e-commerce experience
  • Portfolio of managed marketplace accounts (if available)
  • Examples of optimized product listings or photography work