Cluster Manager

3 days ago


Cochin, Kerala, India FROOOS RETAIL LLP Full time

Key Responsibilities

  • Sales & Business Growth: Drive cluster-wide sales, meet targets, analyze performance, implement promotions, and monitor competitor activity.
  • Operations Management: Ensure adherence to SOPs, visual merchandising, inventory accuracy, loss prevention, and health & safety standards.
  • People Leadership: Lead, coach, and develop Store Managers and teams; manage staffing, performance, and succession planning.
  • Customer Experience: Champion a customer-first culture, resolve complex issues, and ensure consistent service quality.
  • Strategic Planning: Contribute to cluster strategy, manage budgets, and report performance to senior leadership.

Key Skills & Qualifications

  • Extensive retail management experience, preferably in multi-site operations.
  • Strong leadership, communication, and people development skills.
  • Analytical skills for sales data and performance metrics.
  • Knowledge of inventory control, visual merchandising, and operations.
  • Ability to travel within the cluster and work collaboratively.

Core Duties

  • Conduct store audits and operational reviews.
  • Oversee staffing and scheduling for multiple locations.
  • Manage budgets and control expenses.
  • Support new store openings and marketing initiatives

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Work Location: In person


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