Cluster Manager
3 days ago
Key Responsibilities
- Sales & Business Growth: Drive cluster-wide sales, meet targets, analyze performance, implement promotions, and monitor competitor activity.
- Operations Management: Ensure adherence to SOPs, visual merchandising, inventory accuracy, loss prevention, and health & safety standards.
- People Leadership: Lead, coach, and develop Store Managers and teams; manage staffing, performance, and succession planning.
- Customer Experience: Champion a customer-first culture, resolve complex issues, and ensure consistent service quality.
- Strategic Planning: Contribute to cluster strategy, manage budgets, and report performance to senior leadership.
Key Skills & Qualifications
- Extensive retail management experience, preferably in multi-site operations.
- Strong leadership, communication, and people development skills.
- Analytical skills for sales data and performance metrics.
- Knowledge of inventory control, visual merchandising, and operations.
- Ability to travel within the cluster and work collaboratively.
Core Duties
- Conduct store audits and operational reviews.
- Oversee staffing and scheduling for multiple locations.
- Manage budgets and control expenses.
- Support new store openings and marketing initiatives
Job Type: Full-time
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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