Manager - Last Mile Operations

1 day ago

Ankleshwar, Gujarat, India Delhivery Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Roles and Responsibilities:

  • Ensures end to end smooth running of station operations for the assigned area/cluster.
  • Ensures all the operational SOPs are followed, and timely audit is conducted.
  • Monitors Zero Breach across Region in terms of shipments closures within defined TAT.
  • Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software
  • Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date)
  • Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management
  • Suggests various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs
  • Acts as a people manager and coordinates with HR for FEs salaries, other issues & grievances.
  • Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages
  • Monitors security parameters across region and ensures no unlawful activity occurs

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