Computer Hardware Engineer Lead

4 days ago

Bengaluru, Karnataka, India Guru Goutam Infotech Private Limited Full time ₹ 3,36,000 - ₹ 3,60,000 per year

Job Description – Hardware Engineer

Position: Hardware Engineer Lead

Office Location: Jayanagar 3rd Block, Bengaluru

Salary: ₹28,000 and above (depending on interview performance) (gross, including PF & PT deductions)

Experience: 6+ years in IT Hardware & Service Operations

Industry: IT Rentals & Services

Field Work: Mandatory

Team Management: Mandatory

Role Overview

We are looking for a skilled Hardware Engineer Lead who can take responsibility of service operations and client servicing and team management with good leadership skill .

The candidate must have strong technical knowledge in IT hardware (laptops, desktops, printers, CCTV, biometrics, and other IT devices) and the ability to manage fieldwork independently and divide the work among the team members.

This role involves frequent client visits, troubleshooting, and ensuring timely service delivery. A good level of communication is essential – in Kannada, English, and basic Hindi – to coordinate effectively with clients and management.

Key Responsibilities

  • Diagnose, repair, and service IT hardware devices (laptops, desktops, printers, CCTV, biometrics, and other IT equipment).
  • Conduct field visits to client locations for installation, servicing, and troubleshooting.
  • Report all work and issues to the Manager
  • Handle client requests, service complaints, and AMC support.
  • Handle team members with strong leadership
  • Allocate work for team members depending upon the work schedule
  • Maintain service records and provide timely updates to management.
  • Monitor and manage spare parts, tools, and servicing inventory.
  • Handle escalations and provide quick technical resolutions.

Requirements

  • Education: Diploma or Graduate in Computer Science, Electronics, or related field (B.E./B.Tech preferred but not mandatory).
  • Experience: Minimum 6+ years in IT hardware servicing.
  • Technical Knowledge:
  • Laptop & desktop servicing expertise.
  • Knowledge of printers, CCTV, biometrics, and IT peripherals.
  • Chip-level servicing knowledge will be an added advantage.
  • Field Work: Willingness to travel regularly for on-site servicing.
  • Communication: Kannada, English, basic Hindi.
  • Skills: Strong problem-solving ability, client-handling skills, and ownership mindset, team handling.

Compensation & Benefits

  • Salary: ₹28,000 and above (depending on interview performance) (gross, including PF & PT deductions).
  • Petrol allowances provided for fieldwork.
  • Flexible salary for highly skilled candidates.
  • Exposure to servicing corporate clients in the IT rental industry.
  • Opportunity to grow in a performance-driven environment.

Job Types: Full-time, Permanent

Pay: From ₹28,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • This job requires compulsory field work is it fine with you?

Work Location: In person

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