Urgent opening For a voice process(Oriya)@ Imarque process
2 weeks ago
Job Description:
We are looking for dynamic professionals who can make inbound/outbound calls to solve Customer queries & complaints. Candidate should be a graduate and willing to work in rotational Shift. or Undergraduate with 6months experience.
Handle customer complaints provide appropriate solutions and alternatives within time limits. Provide accurate, valid & complete information by using the right methods/ tools.
Identify and assess customer needs to achieve customer satisfaction.
Required Candidate profile:
Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in English and Hindi.
Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred.
Preferred candidate profile
Language- Hindi and Odia
Role & responsibilities
Preferred candidate profile
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