Associate Manager, Global Support

1 week ago

Hinjawadi, India Onit Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Associate Manager, Global Support
Onit – Pune, Maharashtra, India – Full time

About Onit:
Onit creates solutions that transform best practices into smarter workflows, better processes and operational efficiencies. We do this for legal, compliance, sales, IT, HR and finance departments. We specialize in enterprise legal management, matter management, spend management, contract management and legal holds. We also specialize in AI/ML (NLP) based models for our platform for contract reviews.
Onit partners with businesses to build custom enterprise-wide software solutions that can be implemented quickly, are easy to use, and drive better decisions.

This position will manage a team of customer support engineers, working from our office in Pune, India.

Job Requirements:

8+ years of related application support or software implementation experience is preferred.Experience working on Business Process automation / management tools.Good understanding of platform based customised configurable products.Ability to discuss technical concepts with non-technical stakeholders. Should have worked with Engineering teams, Infrastructure & Cloud Operations and should have a collaborative style of management.Excellent relationship building skills, to interact with cross-functional team members throughout the company to advocate for customer needs.Strong communication and analytical skills, along with an ability to work with a broad range of clients with varying skillsets.Proactively communicating and accurately setting customer expectations.Thorough understanding of the software development lifecycle.Attention to details, diligent in problem solving and troubleshooting.Ability to work well under pressure and tight deadlines.Highly organized, ability to multi-task and exceptionally responsive.Managing critical and severe business impacting situations.Forming and executing effective action plans to drive each issue to successful resolution.Consistently following operational processes, and assist with continuous improvements efforts.Strong experience in handling customer escalations.Be an advocate of the customer to create exceptional value.

  • Product Technical Support Manager

    3 hours ago

    Hinjawadi, India Johnson Controls Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position SummaryWe are seeking a highly experienced and strategic Product Technical Support Manager to lead our global technical support operations for HVACR. This role is responsible for managing a team of technical support engineers, driving product reliability, and aligning support initiatives with business goals. The ideal candidate will bring deep...

  • Support Analyst

    1 week ago

    Hinjawadi, India Onit Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Support AnalystOnit – Pune, Maharashtra, India – Full time (Shift Timing: 3:00 PM to 12:00 AM OR 5:00 PM to 2:00 AM IST)About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and...

  • Project Manager

    2 weeks ago

    Hinjawadi, India Prometteur Solutions Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company Description We at Prometteur Solutions Pvt. Ltd. are a team of IT experts, who came with a promise of delivering technology-empowered business solutions. We provide world-class software and web development services that focus on playing a supportive role to your business and its holistic growth. Our highly-skilled associates and global delivery...

  • SEO Manager

    2 days ago

    Hinjawadi, India Prometteur Solutions Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description We at Prometteur Solutions Pvt. Ltd. are a team of IT experts, who came with a promise of delivering technology-empowered business solutions. We provide world-class software and web development services that focus on playing a supportive role to your business and its holistic growth. Our highly-skilled associates and global delivery...

  • Associate Program Director

    1 week ago

    Hinjawadi, Pune, Maharashtra, India Birlasoft Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Country/Region: INRequisition ID: 29156Work Model:Position Type:Salary Range:Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADITitle: Associate Program DirectorDescription:Area(s) of responsibilityProgram and Delivery Manager – Oracle ERPJob ResponsibilityDrive Revenue growth, Profitability and People development.Focused on Customer Satisfaction,...

  • Jr Accountant

    7 days ago

    Hinjawadi, India Prometteur Solutions Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company Description We at Prometteur Solutions Pvt. Ltd. are a team of IT experts, who came with a promise of delivering technology-empowered business solutions. We provide world-class software and web development services that focus on playing a supportive role to your business and its holistic growth. Our highly-skilled associates and global delivery...

  • Alternative Ops Fund Accounting, Associate 2

    2 weeks ago

    Hinjawadi, India State Street Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Who we are looking for:Looking forward to an Associate for Alternative Investment Services with experience in Private Equity, Hedge Fund portfolio valuations. The incumbent would join a team of accountants responsible for Alternative Investment Administration Services.Why this role is important to us:The team you will be joining is a part of State Street...

  • Core Operations, Assistant Manager

    2 days ago

    Hinjawadi, India State Street Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Who we are looking for: We are looking for a Senior Associate for our India office locations to service Custody Clients within our Transaction Services Group. Potential candidates will partner with clients and colleagues to manage the cash and trade transactions for clients. Candidates will be preferred with experience into trade & cash settlement, Matching,...

  • Associate ML Engineer

    1 week ago

    Hinjawadi, India Prodege Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Details Job Location:    Pune - Pune, Maharashtra Position Type:    Full Time Salary Range:    Undisclosed Job Shift:    Day DescriptionOverview: The Associate Machine Learning Engineer will support the design, development, and delivery of ML solutions that improve business outcomes. You'll contribute to model experimentation, data...

  • Jr. Software Tester

    2 weeks ago

    Hinjawadi, India Prometteur Solutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description We at Prometteur Solutions Pvt. Ltd. are a team of IT experts, who came with a promise of delivering technology-empowered business solutions. We provide world-class software and web development services that focus on playing a supportive role to your business and its holistic growth. Our highly-skilled associates and global delivery...