Senior Telecalling Officer

2 days ago

Mohali, Punjab, India P S Promoters Full time ₹ 1,44,000 - ₹ 33,60,000 per year

We are seeking a motivated and enthusiastic Tele-caller to join our real estate team. The primary responsibility of the Tele-caller is to reach out to potential customers, generate leads, and provide information about our real estate projects. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to handle customer queries effectively. We are seeking a motivated and enthusiastic tele caller to join our real team the primary responsibility of the tele caller is to reach out to potential customers generate leads and provide information about our real estate projects the ideal candidate should possess excellent.

KEY RESPONSIBILITIES:

  • Lead Generation.
  • Make outbound calls to potential customers to introduce our real estate projects.
  • Generate and qualify leads by engaging with prospects and understanding their requirements.
  • Maintain a database of potential clients and follow up with them regularly.

Customer Interaction:

  • Provide detailed information about properties, including location, pricing, features, and availability.
  • Address customer queries and concerns promptly and professionally.
  • Schedule appointments for site visits and meetings with the sales team.

Sales Support:

  • Assist the sales team in achieving sales targets by setting up meetings with qualified leads.
  • Follow up with prospects after site visits to gauge interest and encourage decision-making.
  • Collaborate with the sales team to develop and implement effective sales strategies.

Data Management:

  • Maintain accurate records of all calls, interactions, and follow-ups in the CRM system.
  • Update the customer database regularly with new information and leads.
  • Prepare reports on call activities and lead conversion rates for management review.
  • Customer Relationship Management.
  • Build and maintain strong relationships with potential and existing customers.
  • Provide excellent customer service and ensure a positive experience for all prospects.
  • Gather feedback from customers and communicate it to the relevant teams.

Job Type: Full-time

Pay: ₹12, ₹28,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

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