Customer Solutions Engineer, gTech Professional Services

2 days ago

Bengaluru, Karnataka, India Google Full time

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Mumbai, Maharashtra, India; Bengaluru, Karnataka, India; Gurugram, Haryana, India
.
Minimum qualifications:

  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 3 years of experience in working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience in troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

  • Master's degree in Engineering, Computer Science, Business, or a related field.
  • Experience in working with database technologies (e.g., SQL, NoSQL).
  • Experience in business, business engineering, consulting, or a related field.
  • Experience in online advertising industry.
  • Excellent communication skills with the ability to present technical materials to audiences of any size and background.
  • Excellent project management skills with attention to detail.

About the job
gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

  • Work with the business team to Identify, develop, and optimize the new business opportunities and develop warm client relationships by leveraging Google products and technologies.
  • Develop solutions as the technical lead, and provide consulting services to partners; build relationships and be sensitive to client's needs.
  • Propose, design, create and present prototypes, demos and proofs-of-concept to audiences, from engineers to marketing professionals.
  • Provide quality customer experience by delivering technical value to their online, digital initiatives.
  • Travel as required to meet with Partners/Clients in the region.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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