Receptionist/Administrator

Job Summary:

The Receptionist / Administrative Assistant serves as the first point of contact for clients and visitors, ensuring a professional and welcoming atmosphere at the branch or corporate office. This role also provides administrative and clerical support to ensure efficient office operations and compliance with banking standards.

Key Responsibilities:

• Greet and assist clients, visitors, and vendors in a courteous and professional manner.
• Manage incoming calls, emails, and correspondence, directing inquiries to appropriate departments.
• Maintain visitor logs and ensure adherence to security and confidentiality procedures.
• Schedule appointments and coordinate meetings for management and staff.
• Handle mail distribution, courier services, and office supply management.
• Assist in preparing reports, memos, and documentation as required.
• Support account opening, client documentation, and filing processes in compliance with bank policies.
• Maintain records, databases, and filing systems (both electronic and physical).
• Provide administrative assistance for events, audits, and internal communications.
• Coordinate with HR, Finance, and IT teams for basic office and system support.
• Uphold the bank's brand image and ensure a professional front-office environment.

Qualifications & Requirements:

• Education: Diploma or Bachelor's degree in Business Administration, Finance, or related field.
• Experience: 1–3 years of experience as a receptionist, administrative assistant, or customer service role (banking or financial services preferred).
• Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of basic banking operations and confidentiality standards.
• Professional appearance and demeanor.
• Attention to detail and accuracy in documentation.

Key Competencies:

• Customer focus and service orientation.
• Professionalism and integrity.
• Team collaboration.
• Time management and initiative.
• Adaptability in a fast-paced, regulated environment.

Working Conditions:

• Office-based role within a banking branch or corporate office.
• Standard working hours with occasional extended hours during audit or reporting periods.

Job Types: Full-time, Fresher

Pay: ₹18, ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person