Chief Manager – Quality

1 day ago

Gurgaon, Haryana, India Axis Max Life Insurance Limited Full time ₹ 7,20,000 - ₹ 10,80,000 per year

JOB SUMMARY

Responsible for managing Quality for distribution channels, for driving Business Excellence based projects and initiatives for home office and field teams. Key deliverable areas will be Project Delivery using Lean Six-Sigma, Design Thinking, Project Management, Process Excellence, Business Process Management, Training and building QDNA.

KEY RESPONSIBILITIES

Project Management and Delivery - Six Sigma

  • Execute high impact strategic, transformational projects using suitable six-sigma methodology for Distribution Functions.
  • Mentor Lean Six Sigma/Design BB/GB projects for improving process efficiency, revenue, cost save/avoidance.
  • Facilitating change & stakeholder management as part of transformational programs and improvement projects
  • Project management through robust governance, review structure and dash boarding to Sr. leadership, Sponsor, Champion and CFTs.
  • Work with project teams for representing the function/organization in various external/internal Quality Competitions.
  • Conduct internal/external benchmarking and in-sighting for best practice identification and replication.
  • Process Excellence (Business Process Management System, BPM)
  • Process identification, documentation and managing version controls
  • Regular process gap analysis with business teams with solution identification and monitoring to ensure deployment
  • Work with business training teams to design process level training and certification program and drive adoption in partnership with business
  • Designing process flow diagrams on ARIS
  • Quality Culture and Capability Building
  • Building and measuring Quality – DNA through optimum trainings and other initiatives (Trainings include Yellow Belt, GB, BB, Basic Tools etc.)
  • Reporting of Quality initiatives to Sr. management
  • Support in last mile deployment of all Quality initiatives at functional level

MEASURES OF SUCCESS

  • Six Sigma project closures
  • Business Impact achieved
  • BPM task completion
  • Driving QDNA at functional level
  • Monthly governance and dash boarding

KEY RELATIONSHIPS (Internal /External)

Internal:
Business heads, Quality head,
Cross functional teams, Quality team, Sellers

External:
As applicable (End Customers, business partners)

KEY COMPETENCIES/SKILLS

  • Lean Six Sigma
  • Design Thinking
  • Innovation Tools
  • Stakeholder Management
  • Project management
  • Change Management
  • Analytical Thinking
  • Statistical Skills
  • Mini Tab
  • Strong Communication/Presentation Skills
  • Facilitation and interpersonal skills

DESIRED QUALIFICATION AND EXPERIENCE

  • Certified Black Belt experience is a must with knowledge of minitab tool.
  • Experience in design thinking, innovation other than DMAIC will be preferred.
  • Graduate with 8+ years' experience in driving lean sig-sigma improvement and transformational projects in BSFI,
    preferable with experience in the Insurance sector and in distribution functions.
  • Process improvement experience via Kaizens and other LEAN tools.

  • Chief Manager Voice Operation

    3 days ago

    Gurgaon, Haryana, India Aviation Indeed™️ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description – Chief Manager (Voice Operations)Position:Chief Manager – VoiceFunction:Customer Experience (CX)Location:GurugramRole OverviewThe Chief Manager – Voice will lead the day-to-day operations of the Voice Contact Center, ensuring smooth service delivery, high customer satisfaction, and strong team performance. The role focuses on...

  • Chief Manager

    4 days ago

    Gurgaon, Haryana, India Sterlite Electric Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Chief Manager - ForestDate:1 Nov 2025Location:Gurugram, IndiaCompany:Sterlite Power Transmission LimitedPosition TitleChief Manager - ForestPosition SummaryResponsible for co-ordinating and managing corporate affairs for Renewable Business.Position DemandsTravel as and when required.Key Accountabilities / Responsibilities PlanningCreate customized...

  • Chief Manager

    6 days ago

    Gurgaon, Haryana, India Sterlite Electric Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Chief Manager - IT Project (Platform Manager)Date:9 Oct 2025Location:Gurugram, IndiaCompany:Sterlite Power Transmission LimitedPurpose of RoleThe IT Project cum Platform Manager is responsible for driving the successful delivery and ongoing management of key technology initiatives and enterprise platforms. The role combines project management excellence with...

  • Chief Manager

    3 days ago

    Gurgaon, Haryana, India 04e969dc-2993-4011-a358-1e5f3beb9606 Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Resonia Limited(Erstwhile Sterlite Power and Transmission Ltd) is hiring for Chief Manager - Sourcing & Contracting Transmission Lines.Location- Gurgaon (Haryana)Exp- 11 years to 16 yearsEducation- B.Tech /B.EReporting- Head SCMRole Summary- End to end Strategic sourcing for Transmission from KV.KRA-Provide pre-bid support to the bidding team and establish...

  • Chief Manager

    1 day ago

    Gurgaon, Haryana, India Sterlite Electric Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Chief Manager - Finance ReportingDate:13 Oct 2025Location:Gurugram, IndiaCompany:Sterlite Power Transmission LimitedPurpose of RolePosition TitleChief Manager - Finance ReportingPosition DemandsChartered Accountant10 to 14 years of experience.Ability to do financial closure of accounts, including notes to accounts.In-depth knowledge of accounting...

  • Chief of Staff

    3 days ago

    Gurgaon, Haryana, India MetaMorph Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    About MetaMorph:We at MetaMorph, empower startups to scale and innovate by placing people at the centre of their strategy. With a proven track record of supporting over 220 startups, we specialise in aligning talent with organizational needs, enhancing employee skills, and transforming employer brands. Our data-driven insights fuel decision-making and...

  • Chief Manager

    4 days ago

    Gurgaon, Haryana, India Siemens Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hello Visionary   We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like youd make an outstanding addition to our vibrant team. Siemens...

  • Chief of Staff

    20 hours ago

    Gurgaon, Haryana, India 148eeab4-baa6-460f-ad7a-c47d7c7f7735 Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    IntroductionProcol.AIis a Series A, B2B AI startup, backed by tier one VCs like Blume Ventures, Peak XV Surge, Beenext, GMO and Rainmatter. 100K+ enterprises still run billions of dollars in procurement via email+excel.Procol.AIis an AI-powered procurement platform managing $20B+ procurement spend for 100+ enterprise customers, including >10% of NIFTY50...

  • Chief of Staff

    4 days ago

    Gurgaon, Haryana, India BigStep Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Chief of StaffExperience: 1–2 YearsLocation: GurgaonReporting To: CEO / FounderAbout The RoleWe are seeking a dynamic, strategic, and results-driven Chief of Staff with 1–2 years of experience in business operations, consulting, or strategic roles. The ideal candidate should possess a strong analytical mindset, strong critical thinking and...

  • Chief Manager

    1 day ago

    Gurgaon, Haryana, India Sterlite Electric Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    *Purpose of Role*The IT Project cum Platform Manager is responsible for driving the successful delivery and ongoing management of key technology initiatives and enterprise platforms. The role combines project management excellence with platform ownership - ensuring that digital solutions are implemented effectively, maintained efficiently, and continuously...