Middleware Admin

1 day ago

Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Middleware Services Lead

Role Summary

The Middleware Services Lead will manage and optimize middleware platforms across on-premises and cloud environments. This role ensures high availability, performance, and security while driving automation, modernization, and integration with DevOps practices.

Key Responsibilities

Middleware Platforms

  • Operate and manage:

  • WebLogic

  • IIS

  • Tomcat

  • Apache

  • WAF & Load Balancers (F5, NetScaler)

Service Monitoring

  • Track middleware health (e.g., JVM status, queue depth, thread usage) using tools like AppDynamics or Splunk.

  • Detect anomalies or threshold breaches in real-time.

Alert Handling

  • Respond to system alerts, restart failed services, and escalate unresolved issues.

Basic Troubleshooting

  • Check logs, resolve job failures, and perform SOP-based actions (e.g., IDoc reprocessing).

Access & Ticket Management

  • Handle password resets, antivirus status checks, and log tickets with accurate categorization.

Backup & Job Verification

  • Confirm scheduled jobs and backups are completed successfully.

System Administration

  • Install, configure, and maintain middleware platforms (e.g., WebSphere, MQ, JBoss).

  • Apply patches, upgrades, and validate post-maintenance stability.

Performance Tuning

  • Optimize thread pools, heap sizes, and connection pools for runtime efficiency.

Security & Compliance

  • Manage SSL/TLS certificates, firewall rules, and audit configurations.

  • Ensure compliance with organizational security standards.

Automation & DevOps

  • Use Ansible, Terraform, or Jenkins for provisioning, patching, and CI/CD integration.

HA/DR & Architecture

  • Design and implement high availability and disaster recovery setups.

Transformation & Planning

  • Define SOPs, escalation matrices, and lead initiatives in observability, compliance, and platform upgrades.

Technical Expertise

  • Strong knowledge of middleware platforms (WebLogic, IIS, Tomcat, Apache).

  • Familiarity with load balancers (F5, NetScaler) and WAF.

  • Experience with monitoring tools (AppDynamics, Splunk).

  • Proficiency in automation tools (Ansible, Terraform) and CI/CD pipelines.

  • Understanding of SSL/TLS, firewall configurations, and security best practices.

Certifications

  • Middleware platform certifications (Oracle WebLogic, IIS, Apache).

  • DevOps certifications (Terraform, Ansible, Jenkins).

  • Security certifications (CISSP, CISM) desirable.

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