
Product Manager
2 weeks ago
Role & responsibilities
Execution for the company's API Banking and UPI Merchant Acquiring products. To work closely with engineering, sales, marketing, and operations to deliver innovative and market-leading solutions. The role requires a deep understanding of the payments ecosystem, a customer-centric approach, and a strong ability to translate business needs into technical requirements.
Key Result Area / The success of the role:
- Reduction in manual interventions across transaction lifecycle.
- Increase in automation/STP adoption rate increase the adoption rate, minimizing human error and improving processing speed.
- Improved transaction success rates and settlement timeliness - Analyze transaction data to identify failure points and implement solutions to boost success rates and ensure timely settlements.
- Reduced chargeback ratio and dispute resolution time - Develop and implement strategies to reduce chargebacks and streamline the dispute resolution process.
- Faster reconciliation mismatch closure rates improve the efficiency
Preferred candidate profile
Required Skills & Qualifications
- 5–10 years Product Management experience in Digitals Payments, API Banking, or UPI Merchant Acquiring.
In-depth knowledge of:
- Banking transactions and workflows.
- Clearing & settlement cycles for UPI/API Banking.
- Chargeback lifecycle management.
- Reconciliation and GL accounting.
- Risks of manual processes and automation opportunities.
Technical & Regulatory
- Strong understanding of UPI P2M, API integration, merchant acquiring platforms.
- Familiarity with NPCI circulars, RBI compliance, and audit requirements.
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