IT Support

7 days ago

Kanpur, Uttar Pradesh, India NCR JOB CONSULTANT Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Overview: As the Coordinator IT Support & Backend Operations, you will be responsible for coordinating and managing day-to-day IT-related complaints, backend documentation, billing tasks, and communication processes within the team. Your role will involve maintaining basic IT support functions, data entry, and ensuring smooth administrative workflow. Key Responsibilities: - Coordinate and log all IT-related complaints and ensure timely resolution by working closely with the IT team. - Handle backend documentation tasks including billing, file management, and record-keeping. - Draft proposals, handover forms, internal communications, and emails as per company requirements. - Maintain and update Excel reports, Word documents, and PowerPoint presentations as needed. - Communicate efficiently via email, text, and internal messaging systems. - Provide support in data entry, documentation, and file management (both digital and physical). - Collaborate with cross-functional teams to ensure smooth office operations. - Maintain a professional and proactive communication approach with internal and external stakeholders. Qualification Required: - Minimum: Graduate in any discipline from a recognized university. - Proficient in MS Office tools (Excel, Word, PowerPoint, Outlook). Additional Details: This role is ideal for someone who is organized, tech-savvy at a basic level, and enjoys working in a coordination and support function. The candidate will play a key role in ensuring smooth IT complaint management, backend operations, and administrative support. We are looking for a reliable team player who is ready to take initiative and contribute to overall efficiency.,

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