
CRE Position in Ather Showroom for Nagpur Location
14 hours ago
Greetings from
Glad to recommend you as CRE at Ather Showroom
Job Title: CRE in ( two wheeler Showroom )
Experience Required: Minimum 1–4 Two Wheeler showroom
Location :- Nagpur
Key Responsibilities:
- Welcome and assist customers at the showroom/service reception.
- Handle inbound and outbound calls for customer queries, service reminders, and feedback.
- Conduct follow-up calls after sales and service to ensure customer satisfaction.
- Maintain customer database, update service schedules, and ensure timely reminders.
- Resolve customer complaints promptly and escalate unresolved issues to higher authorities.
- Promote AMC (Annual Maintenance Contracts), extended warranty, and other value-added services.
- Coordinate between sales, service, and finance teams for smooth customer experience.
- Prepare daily/weekly reports on customer feedback and follow-up activities.
- Support promotional campaigns, events, and customer engagement programs.
- Ensure high levels of customer retention and loyalty.
Key Skills & Competencies:
- Excellent communication and interpersonal skills.
- Customer service orientation with problem-solving ability.
- Pleasant personality with a professional attitude.
- Ability to handle pressure and multiple tasks efficiently.
- Basic computer knowledge (MS Office, CRM/DMS software).
Qualifications & Experience:
- Graduate/HSC in any discipline.
- 1–4 years of experience in customer service/CRM role (automobile industry preferred).
- Freshers with good communication skills may also apply.
Compensation & Benefits:
- Fixed salary + incentives based on customer satisfaction and retention.
- Additional benefits as per company policy.
Thanks & Regards
Shruti Ganagrde
Job Types: Full-time, Permanent
Pay: ₹5, ₹30,000.00 per month
Work Location: In person
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