Sales Agent

5 days ago

Gurgaon, Haryana, India Swadeep Holidays Pvt Ltd Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Description

Swadeep Holidays Pvt. Ltd. is a trusted name in the travel industry, renowned for its commitment to providing seamless travel experiences. The company specializes in streamlining flight bookings for both individuals and corporate clients, ensuring personalized support and global connectivity for international travel needs. Combining advanced technology with a passionate team, Swadeep Holidays offers tailored solutions to meet diverse customer requirements. Whether it's last-minute bookings or detailed itinerary planning, the team is dedicated to making every journey memorable and stress-free.

Role Description:

We are looking for a motivated and customer-focused Travel Sales Agent
to join our team in Gurugram. In this role, you will assist customers in planning and booking their travel arrangements, including flights, hotels, and car rentals. You will be responsible for providing excellent service, offering the best travel options, and ensuring a smooth and enjoyable booking experience for every client.

Key Responsibilities:

  • Assist customers with flight, hotel, and car rental bookings.
  • Provide expert travel advice and recommend suitable options based on customer preferences and budgets.
  • Handle inbound and outbound sales calls and convert inquiries into bookings.
  • Manage reservations, cancellations, and changes efficiently.
  • Maintain up-to-date knowledge of airline policies, travel trends, and promotional offers.
  • Deliver outstanding customer service to ensure client satisfaction and retention.

Requirements:

  • Proven experience in travel sales, ticketing, or a related customer service role.
  • Strong communication and interpersonal skills.
  • Familiarity with GDS systems (Amadeus, Galileo, or Sabre) is a plus.
  • Excellent sales and negotiation abilities.
  • Ability to work in a fast-paced, target-driven environment.
  • Flexibility to work in shifts if required.

Benefits:

  • Health insurance
  • PF
  • Competitive salary with attractive incentives.
  • Career growth opportunities in the travel industry.
  • Supportive team environment and professional development.

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