Service Delivery

1 week ago


Ahmedabad Bengaluru Jaipur, India Blue Star Full time ₹ 4,32,000 - ₹ 7,00,000 per year

1 Handling complaint management right from acknowledging the call received from call centre to closing the call in ServIT

2 Daily review of pending complaints

3 Escalating the complaints to SDH/AM wherever any support is required for resolving the complaint

4 Rendering PMS as per schedule generated through system and achieving PMS adherence as per division target

5 Arranging to send defective material back

6 Raising warranty claims wherever applicable

  1. Submission of offers for NON AMC i.e Spares & R&S as per company guidelines and policies and booking and billing the orders


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