Senior Operations Manager
13 hours ago
Position: Operations Manager (Logistics Aggregator)Location: PAN India
Experience: 7+ years
Employment Type: Full-time
Key Responsibilities
Manage day-to-day logistics operations across all approved channels.
Liaise with service providers ensuring adherence to delivery schedules and quality standards.
Monitor and resolve delays, risks, and operational bottlenecks.
Optimize processes for efficiency, cost-effectiveness, and compliance.
Lead vendor relationship management and contract compliance.
Provide actionable reports and insights to senior management.
Performance MetricsOn-Time Delivery Rate ≥ 95% for all shipments.
Turnaround Time (TAT) compliance ≥ 98% with service providers.
Reduction in transit delays by 15% annually.
Vendor compliance rate at 99%.Cost optimization targets met or exceeded quarterly.
Incident resolution time within 24 hours for operational issues.
Required Skills & Qualifications
At least 7 years of operations experience in logistics/freight forwarding.
Strong vendor management, negotiation, and analytical skills.
Leadership experience managing cross-functional teams.
Interested candidates may apply with their latest CV
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