
Cross Functional Lead
1 day ago
Strong experience in CMDB integrations
Excellent experience in ITSM
Experience - 5+ years
No admin profiles encouraged.
Location - PAN India.
Rates including mark up - 170 K/M - 180K/M
Experience/Skills:
YEARS Experience in ITSM practice in managing various ITIL process roles, viz., Incident manager, Problem manager, Change manager, Asset and Configuration manager.
ITIL V4 MP / ITIL
2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification
Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
Capability to deliver ITIL Trainings
Excellent team management skills and inter-personal skills
Excellent Presentation skills, verbal and written communication skills and facilitation skills
Good documentation and process flow diagramming skills
Graduate or Postgraduate in Management / Engineering / Computer sciences
Mandatory Skills: ServiceNow - IT Service Management.
Experience: 8-10 Years.
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