Process Analyst – Reporting – Trade Operations

Position Title

Process Analyst – Reporting – Trade Operations

Function/Group

Finance Shared Services

Location

Mumbai

Shift Timing

11 am to 8 pm

Role Reports to

Designation

Remote/Hybrid/in-Office

Hybrid

ABOUT GENERAL MILLS 

We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T)  Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

JOB OVERVIEW 

Function Overview

The Finance organization partners across General Mills to provide financial expertise to guide and govern the company. We bring a distinctive skill set to help the company sustainably drive strong returns on investment, whether that's brand investments, capital investments or resource investments. We hold ourselves accountable for the areas where we are uniquely positioned to drive results – what we call our Strategic Priorities – but we never lose sight of the fact that we only truly win when the company wins. The Finance function operates as a global team through the partnership of a series of enterprise-focused and business-embedded groups.

For more details about the Function please visit this Link

Purpose of the role

The Reporting Analyst will drive business reporting and analytics for the ICS organization, focusing on Trade and AR markets. This role requires hands-on expertise in developing dashboards, visualizations, and automated reports using tools such as Tableau, Python, SQL databases, GCP, Power Query, and VBA. The analyst will independently design and deliver data solutions, monitor key metrics, and proactively identify trends and outliers to support business decisions and process improvements.

KEY ACCOUNTABILITIES

Reporting & Analytics (45%)

• Design, develop, and maintain dashboards and visual reports using Tableau, JAVA, Python, SQL, and GCP.
• Deliver timely and accurate business reports, scorecards, and analytics on key performance indicators for Process and ICS teams.
• Monitor AR balances, identify outliers, and highlight trends to relevant teams.
• Partner with stakeholders across ICS, Trade, and AR to understand reporting needs and drive actionable insights.
• Provide excellent customer service and issue resolution for internal and external teams

Process Automation & Efficiency (40%)

• Identify, design, and implement automation solutions using Power Query, VBA, and other relevant tools.
• Lead process standardization and continuous improvement initiatives.
• Conduct root cause analysis for recurring issues and implement sustainable fixes.
• Support system upgrades, enhancements, and testing as required.
• Contribute to O2C-level projects and cross-functional initiatives.
• Familiar with Automation Anywhere or similar tool and troubleshoot existing BOT issues.
• Think & Build Early warning systems/solutions. 

Knowledge Management & Training (15%)

• Maintain comprehensive documentation of reporting processes, dashboards, and automation workflows.
• Conduct training needs analysis and deliver refresher sessions to upskill team members.
• Ensure best practices in knowledge management and process institutionalization.
• Stay current with emerging tools and techniques in data analytics and automation.

QUALIFICATIONS

• Minimum Degree Requirements: Bachelors
• Preferred Degree Requirements: Masters
• Proven experience with Tableau, Python, SQL databases, GCP, Power Query, and VBA.
• Strong analytical, problem-solving, and data visualization skills.
• Ability to independently manage end-to-end reporting and automation projects.
• Excellent communication and stakeholder management abilities.
• Experience with SAP, Business Objects, and Trade Payments Systems is a plus.

EXPERIENCE

• Minimum years of related experience required: 5+ years
• Preferred years of related experience: 5-6 years

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.