Telecaller

2 days ago

New Palasia Indore Madhya Pradesh, India The Grand Omkara Hotel and Resorts Full time ₹ 8,000 - ₹ 15,000 per year

Telecaller

Position Overview

We are looking for an enthusiastic and persuasive Telecaller to join our team. The Telecaller will be responsible for reaching out to potential clients and guests, handling inbound and outbound calls, generating leads, maintaining customer relationships, and supporting sales and marketing initiatives. The role requires excellent communication skills, patience, and the ability to build rapport over the phone.

Key Responsibilities

Customer Outreach & Lead Generation

  • Make outbound calls to prospective clients, guests, and leads to promote hotel services, events, and offers.
  • Handle inbound calls from customers and provide information regarding rooms, banquets, events, and facilities.
  • Generate and qualify leads for sales and marketing teams.
  • Follow up with interested clients to convert inquiries into bookings.

Client Relationship Management

  • Maintain a positive, professional, and empathetic attitude while interacting with customers.
  • Build and nurture long-term relationships with corporate, travel, and event clients.
  • Record details of customer interactions, feedback, and queries in the CRM system.

Sales & Marketing Support

  • Assist the Sales & Marketing Manager in executing campaigns by reaching out to targeted customers.
  • Inform clients about promotions, packages, loyalty programs, and seasonal offers.
  • Coordinate with the social media/digital marketing team for leads generated online.

Quality & Reporting

  • Achieve daily/weekly call and conversion targets.
  • Prepare call reports, lead status updates, and performance metrics.
  • Ensure compliance with company policies, data privacy, and telecalling guidelines.

Qualifications & Skills

  • Graduate/Undergraduate in any stream (Hotel Management preferred but not mandatory).
  • 1–3 years of experience as a Telecaller, Customer Care Executive, or in a similar role.
  • Excellent verbal communication in English and Hindi (knowledge of regional languages is a plus).
  • Strong persuasion, negotiation, and active listening skills.
  • Basic computer knowledge and familiarity with MS Office/CRM software.
  • Ability to handle rejection positively and remain motivated.

Key Competencies

  • Confidence and polite phone etiquette.
  • Result-oriented with a customer-first approach.
  • Ability to multitask and manage time effectively.
  • Team player with a proactive mindset.

Compensation & Benefits

  • Competitive salary with performance-based incentives.
  • Professional growth and training opportunities.
  • Employee discounts on hotel services.
  • Supportive and dynamic work environment.

Location: 303, Classic Center, 575 M.G. Road, near Anand Jewellers, Opposite TI Mall Indore (M.P) – 452001

Employment Type: Full-time

Job Type: Full-time

Pay: ₹8, ₹15,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

  • Telecaller

    6 days ago

    New Palasia, Indore, Madhya Pradesh, India The Grand Omkara Hotel and Resorts Full time

    **Telecaller** **Position Overview** We are looking for an enthusiastic and persuasive **Telecaller** to join our team. The Telecaller will be responsible for reaching out to potential clients and guests, handling inbound and outbound calls, generating leads, maintaining customer relationships, and supporting sales and marketing initiatives. The role...

  • Telecaller

    7 days ago

    Indore, Madhya Pradesh, India SJ finance Full time

    Need telecaller for loan telesales Pay: ₹8,000.00 - ₹10,000.00 per month **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

  • Telecaller

    6 days ago

    Indore, Madhya Pradesh, India Visko Group Full time

    **Job Title**: Telecaller **Location**: Indore, Madhya Pradesh **Company**: Visko Group **Key Responsibilities**: - Make outbound calls to potential and existing customers to generate leads or follow up. - Explain the company’s products/services to clients. - Handle inbound inquiries and resolve customer queries efficiently. - Maintain and update...

  • Telecaller Receptionist

    5 days ago

    Indore, Madhya Pradesh, India Mehta Tea P. Ltd. Full time

    **Job Title**: Telecaller cum Receptionist **Location**: Tillorkhurd, Indore **Company**: Mehta Tea Pvt. Ltd. **Experience**: 1-3 years **Qualification**: Any Graduate **Job Summary**: **Key Responsibilities**: **Reception Duties**: - Greet and attend to visitors in a courteous manner - Manage front desk operations and ensure visitor coordination - Handle...

  • Telecalling

    3 days ago

    Indore, Madhya Pradesh, India Easy hiring Full time

    Requirement of tele callers-No Target/Target As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with...

  • Telecaller or Fresher

    20 hours ago

    Indore, Madhya Pradesh, India Visko Group Full time

    **Job Title**: Telecaller (Fresher) **Company**: Visko Group **Location**: Indore, Madhya Pradesh **Job Type**: Full-time / Internship **Experience Required**: Fresher (0-1 year) **Salary**: ₹8,000 - ₹15,000 per month (depending on role type - internship/full-time) We are looking for enthusiastic and motivated **freshers** to join our team as...

  • Telecalling

    1 week ago

    Indore, Madhya Pradesh, India Easy hiring Full time

    Requirement of tele callers-No Target/Target As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Hindi...

  • Telecalling

    4 days ago

    Indore, Madhya Pradesh, India Easy hiring Full time

    Requirement of tele callers-No Target/Target time 9-6.30 As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with...

  • Telecaller

    1 week ago

    Indore, Madhya Pradesh, India Novel Research house Full time

    **Job Title**: Telecaller **Location**: Vijay Nagar, Indore **Department**: Sales/Customer Service **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - Make outbound calls to prospective and existing customers to promote products and services. - Generate leads and schedule appointments for the sales team. - Understand customer needs and...

  • Telecalling

    4 days ago

    Indore, Madhya Pradesh, India Easy hiring Full time

    Requirement of tele callers-No Target As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Hindi...