Team Member- Service Delivery

6 days ago

Hyderabad, Telangana, India Tata Tele Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description
Job responsibility

  • Responsible for providing technical support for Service Delivery of Transmission Network.
  • Ensuring proper troubleshooting and resolution
  • Key Responsibilities include: -
  • Service Delivery & Change Management: Configurations for Transmission Network
  • Ensure proper Troubleshooting in co-ordination with FO, TAC, Vendor, customer and planning to resolve the issue,
  • Understanding customer requirements as per planning document and provision in ECI, Nokia and Tejas Network
  • MIS: Maintaining/preparing DSR and other relevant data.
  • Maintaining network parameters i.e Topology Label, circuit parameters , Bandwidth , TCI , AMS detail , etc as per standard
  • Support to Disconnection Team for service disconnection and freed up Bandwidth
  • Ensuring guidelines and process to be followed for each Network delivery and Network change management.
  • Ensuring provisioning for service improvement suggested by stakeholders
  • Ensuring support to Revenue Assurance Audit
  • Candidate should possess strong technical skills in SDH and Packet network.
  • Candidate should be well versed with process workflow and follow guidelines
  • Candidates should possess good communication skills.
  • Candidate should get adapted with new process ,Tools and Network elements
  • Candidate should be good and fast learner to quickly understand the new network /product/ customer services,etc
  • Candidates should be open for shift work, including nights and weekends.

Span of control:
TTL NOC

Key Customer
NOC, NW Planning, FO, Revenue Assurance , Service Delivery SME and Carrier -RDE, Governance

Necessary Preferred
Skills

  • Over 3 to 10+ years of experience in SDH and OTN Transmission domain.
  • Strong understanding of project management, customer service, and technical knowledge of Transmission core network elements e.g ECI, Nokia and Tejas
  • Excellent problem-solving, Decision making and communication skills.
  • Hands on Experience of Report preparation & publishing
  • Analytical skills
  • Collaborative approach
  • Fast Learner
  • Strong Technical knowledge on SDH and Packet Transmission Network
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Innovative thinking for analysing customer issues and resolution.

Qualification
B.E./B.Tech (Telecom/Communication/Instrumental)

Overall Work Experience
Over 3 to 10 + years of experience

Behavioural Attributes

  • Positive thinking
  • Willingness to work in a competitive environment.
  • Customer centric
  • Team player
  • Good listener

About Us
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country's leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead
We are India's leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.

  • Team Member

    3 days ago

    Hyderabad, Telangana, India Codeminds Web Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Team Member specializing in Digital Marketing and Web Development. The role is located in Telangana, India, near Ibrahimpatnam. The Team Member will be responsible for conducting market research, developing and implementing marketing strategies,...

  • Client Delivery Executive

    5 days ago

    Hyderabad, Telangana, India NTT DATA Global Delivery Services Ltd Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Client Delivery Executive Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your...

  • Team Member

    4 days ago

    Hyderabad, Telangana, India Share Tea Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionShare Tea is a restaurant company known for its dedication to quality and customer satisfaction. Based out of 63 Jurong West Central 3, #03-53, Singapore, Share Tea has established a reputation for offering a variety of high-quality tea-based beverages. The company is committed to providing excellent service and a welcoming atmosphere for...

  • ITSM Service Delivery Manager For SRE Team

    4 days ago

    Hyderabad, Telangana, India Ness Digital Engineering Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Role: Service Delivery ManagerThe Location: Hyderabad, IndiaThe Team:The SPGI Ratings SRE Service Delivery Manager (SDM) role has process oversight, governance and execution management of the ITSM framework within the division.  SDMs play a pivotal role in optimizing service delivery, client satisfaction, and overall operational excellence. The goal...

  • ITSM Service Delivery Manager for SRE Team

    4 days ago

    Hyderabad, Telangana, India Ness Digital Engineering Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    DescriptionThe Role: Service Delivery ManagerThe Location: Hyderabad, India The Team:The SPGI Ratings SRE Service Delivery Manager (SDM) role has process oversight, governance and execution management of the ITSM framework within the division. SDMs play a pivotal role in optimizing service delivery, client satisfaction, and overall operational excellence....

  • Team Member

    4 hours ago

    Hyderabad, Telangana, India Bank Of America Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Team Member Job Description:Job Description About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving...

  • Team Member

    2 weeks ago

    Hyderabad, Telangana, India Dr Reddys Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job SummaryWe are looking for a detail-oriented engineering team member civil to coordinate facility maintenance schedules, manage facility records, and ensure adherence to SOPs, Facility upkeep, All time Audit readiness. This role plays a pivotal part in inventory control and CAPA closure, contributing to seamless production operations, compliance with...

  • Team Member

    1 week ago

    Hyderabad, Telangana, India Dr Reddy's Laboratories Limited Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...

  • Team Member

    4 days ago

    Hyderabad, Telangana, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job summaryJoin our dynamic team as a Team Member specializing in Mobile Development for Android and iOS platforms. With a hybrid work model and day shifts youll collaborate with talented professionals to create innovative mobile applications. Your expertise will drive the development of user-friendly and efficient mobile solutions that enhance our companys...

  • Senior Team Member

    6 days ago

    Hyderabad, Telangana, India Bank Of America Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Senior Team Member Job Description: Overview (Bank of America overview, BA Continuum India overview, Business Overview) Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other...