Department Manager – Beauty

6 hours ago

Hyderabad, Telangana, India Broadway Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:
Hyderabad

Department:
Store Operations – BPC

Reports To:
Store Manager

About Us
Broadway is redefining premium retail by bringing together digital-first and experience-led brands under one roof. Our Beauty & Personal Care category is a hero segment, and we're looking for a Department Manager to lead the category's sales, operations, and customer experience.

Role Overview
The Department Manager – BPC will be responsible for driving sales, ensuring exceptional customer service, managing inventory, leading a team of beauty experts, and executing category-specific activations. This role is perfect for someone who blends operational excellence with a deep passion for beauty and personal care trends.

Key Responsibilities

  • Lead the BPC department to achieve sales, productivity, and profitability targets.
  • Ensure category presentation, merchandising, and visual standards are met and refreshed as per guidelines.
  • Train, coach, and mentor the BPC team on product knowledge, selling techniques, and customer service excellence.
  • Monitor inventory health — manage stock replenishment, shrinkage control, and returns.
  • Build and maintain strong relationships with brand partners to drive in-store activations and training sessions.
  • Analyse sales data, category trends, and customer feedback to optimise assortment and promotions.
  • Ensure compliance with store SOPs, hygiene standards, and safety protocols.
  • Collaborate with marketing and operations teams to plan beauty events and launches.

Key Requirements

  • 6–8 years of retail experience, with at least 3 years managing a BPC or cosmetics department in premium retail or beauty brands (Sephora, Nykaa Luxe, Shopper's Stop, Lifestyle, etc.).
  • Strong product knowledge in skincare, makeup, fragrances, and personal care.
  • Excellent people leadership skills with experience in managing 10+ staff.
  • Commercial mindset with strong analytical and reporting abilities.
  • Passion for the beauty industry and staying ahead of emerging trends.

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