Client Support Executive

6 days ago

Ellisbridge Ahmedabad Gujarat, India b9884dc6-2532-434b-9697-63ea5096e0a2 Full time ₹ 1,92,000 - ₹ 2,40,000 per year

Client Support Executive – WeSage BPM

Location: Ahmedabad, Gujarat

Job Type: Full-Time

Time: 6:30PM to 3:30AM IST (Evening Shift)

Daylight Saving: 7:30PM to 4:30AM IST (Evening Shift)

About WeSage BPM

WeSage BPM is a fast-growing Business Process Management company dedicated to delivering accurate, efficient, and high-quality support services. We take pride in fostering a professional, growth-oriented environment where talent and teamwork thrive.

Position Overview:

We are looking for Client Support Executives who are detail-oriented, proactive, and adaptable to work in dynamic global operations. You will be responsible for handling data management, research, reporting, and CRM updates with accuracy and timeliness.

Key Responsibilities

  • Review and update client and project data accurately.
  • Create and maintain reports using MS Excel, Google Sheets, or similar tools.
  • Assist in preparing and formatting client proposals.
  • Manage and update CRM systems and internal databases.
  • Support team operations by ensuring smooth workflow and timely deliverables.

Required Skills

  • Strong English written communication and attention to detail.
  • Proficient in MS Excel / Google Sheets (formulas, data organization, and reports).
  • Basic understanding of CRM tools or data entry systems.
  • Ability to research, collect, and analyze online information.
  • Knowledge of the U.S. Insurance industry will be an added advantage.

Education & Experience

  • Graduate or Undergraduate from any discipline (non-technical background acceptable).
  • 6–18 months of experience in back-office, client servicing, or process support preferred.
  • Up to 2 years of total professional experience desirable.

Work Schedule

  • 5-Day Work Week.
  • Flexible for both day and night shifts.
  • Willingness to work in U.S. time zone shifts.

Compensation & Benefits

  • Competitive Salary (discussed during interview).
  • Paid Holidays as per company policy.
  • Provident Fund & Health Insurance coverage.
  • Performance-Based Bonus and Shift Allowance for U.S./night shifts.
  • Paid Overtime for additional working hours.

Join WeSage BPM and be part of a growing team that values accuracy, collaboration, and continuous learning

Job Types: Full-time, Permanent, Fresher

Pay: From ₹16,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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