Transaction Services Supervisor

Company Overview
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world's top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices.

Job Description
*Position Overview*
The role reports to the Finance Operations Manager and works alongside the Senior Accounts Receivables and Senior accounts Payable as well as working closely with the Finance team located in our Shanghai office.

Responsibilities
Responsibilities will include, but not be limited to:

Accounts Receivable

• Overseeing accurate posting of client receipts to our accounting system
• Overseeing the processing of all Sales Orders
• Resolving queries on a timely basis both internally and externally around payments and outstanding invoices
• Proactively managing and collecting client receipts
• Working with various departments and key stakeholders within the business to build strong working relationships and achieve best practice
• Maintaining targets around collections, sales order processing times and query resolution times.
• Accountability to the Finance Operations Managers regarding debtor status
• Provide global Accounts Receivable cover when required

Accounts Payable

• Overseeing global specialist payment processing
• Overseeing timely and accurate transaction processing and query handling
• Ensure the appropriate authorisations are gained prior to payment of vendor invoices, in line with the company policy
• Proactive approach to suggest and implement improvements in the purchase ordering process
• Accountability for tightly managed Accounts Payable ledger

General

• Team management responsibility
• Continuous drive for process improvements and business opportunities
• Proactively updating policies and procedures
• Being able to provide support for both AP and AR team when needed

Qualifications
Experience and Qualifications

• Minimum 2 years' experience working in a Finance Operations function
• Demonstrable Line Manager experience
• Be systems orientated and quick to pick up new processes. Experience using Netsuite would be an advantage. Confidence working across financial systems is required
• Well organised with a strong attention to detail
• Proficient with Microsoft Excel
• Excellent communication skills, with the ability to develop a rapport with our Sales and Account Management stakeholders as well as external clients
• Target driven to achieve team KPI's and SLA's
• Experience handling confidential/sensitive information with discretion
• Excellent problem solving skills

Additional Information
How will you be rewarded?

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning &
  Development
  : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays."
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application