Senior Site Reliability Engineer-2

4 days ago

Pune, Maharashtra, India Mastercard Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Business Operations is leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Responsibilities

Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation and refinement.

Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.

Practice sustainable incident response and blameless postmortems.

Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover

Work with a global team spread across tech hubs in multiple geographies and time zones

Share knowledge and mentor junior resources

All About You

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.

Bachelors degree in Information Technology, Computer Science or equivalent work experience.

Analytical/problem solving and planning skills.

The ability to organize, multi-task and prioritize work based on current business needs.

Possess strong communication skills -- both verbal and written.

Strong relationship skills, collaborative skills and customer service skills.

1-3 Years of experience in the following is required: UNIX, scripting, Oracle, SQL skills, Hyperion Essbase

We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.

Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl, Ruby or MDX.

Interest in designing, analyzing and troubleshooting large-scale distributed systems.

We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.

Experience in industry standard CI/CD tools like Git/BitBucket, Jenkins, Maven, Artifactory, and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is desired."

Experience in a financial environment preferred.

Ability to work with little or no supervision.

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