Associate Senior Site Reliability Engineer

2 days ago

Pune, Maharashtra, India Global Payments Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Summary
Description
Summary of This Role
Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance.

What Part Will You Play?

  • Chaos engineering - you're expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.
  • Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.
  • Use practices from DevOps and GitOps to improve automation and processes to make self service possible.
  • Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.
  • Running "game days" to test assumptions about reliability and learn what will break before it matters to customers.
  • Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks.
  • Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.
  • Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don't get paged when it doesn't).
  • Troubleshooting systems and network issues, alongside our Technical Operations Team.
  • Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices.
  • Developing runbooks and improving documentation.

What Are We Looking For in This Role?
*Minimum Qualifications*

  • BS in Computer Science, Information Technology, Business / Management Information Systems or related field
  • Typically minimum of 2 years relevant experience

*Preferred Qualifications*

  • Nothing provided

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Experience in Public and Private Clouds, Jenkins, Terraform, Ansible, OpenShift, Kubernetes or AWS EKS

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