Receptionist cum Telephone Operator
2 weeks ago
Job Title: Receptionist cum Counsellor
Location: Greater Noida West
Institute: TSO – Computer & Spoken English Institute
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Job Summary
We are looking for a smart, enthusiastic, and customer-oriented Receptionist cum Counsellor to join our team at TSO – Computer & Spoken English Institute. The role involves handling front-desk operations, attending to walk-in students/visitors, providing course information, counselling prospective students, and maintaining records.
Key Responsibilities
- Greet and assist visitors, students, and parents at the front desk.
- Handle incoming calls, WhatsApp, and email enquiries professionally.
- Counsel prospective students on computer and spoken English courses, understanding their needs and guiding them towards suitable programs.
- Maintain student enquiry records and follow up for conversions.
- Assist in admission formalities including registration, fee collection, and documentation.
- Coordinate with faculty and management for class scheduling and student support.
- Ensure smooth functioning of the front office and maintain a welcoming environment.
- Assist in basic administrative tasks and reporting.
Requirements
- Qualification: Minimum 12th Pass / Graduate (any stream).
- Experience: Fresher or Experienced (training will be provided to freshers).
- Good communication skills in English and Hindi.
- Basic computer knowledge (MS Office, Internet, Email, WhatsApp).
- Pleasant personality with strong interpersonal skills.
- Ability to handle enquiries and counsel students effectively.
What We Offer
- Attractive salary (based on skills and experience).
- Performance-based incentives.
- Professional growth opportunities in counselling and administration.
- Friendly and supportive work environment.
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Language:
- English (Preferred)
Work Location: In person
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