Quality Control

2 weeks ago


Patna, Bihar, India 2coms Full time ₹ 6,00,000 - ₹ 12,00,000 per year

SUMMARY

Job Description: Quality Control - Executive / Senior Executive

Responsibilities:

  • Managing customer complaints and providing solutions in coordination with the team.
  • Scheduling appointments and resolving complaints received from end users.
  • Investigating causes and conducting further analysis.
  • Coordinating with the head office and factory for complaint closure within specified timelines.
  • Preparing weekly and monthly reports for management, including observations and the number of resolved cases.
  • Ensuring clear communication on complaint closure with key stakeholders.

Requirements

  • IPIRITI pass out or working experience in plywood.
  • Excellent knowledge of plywood.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Excel and PowerPoint.
  • Willingness to travel.


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