Automotive Diagnostic Technical Specialist

1 week ago

Bengaluru, Karnataka, India Mercedes Benz Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Responsibilities

  • Coordinate and manage the operations of the technical support team at the Network Assistance Center
  • As an automotive technical specialist with solid diagnostic knowledge, your responsibilities will include:
  • Utilizing your automotive technical knowledge to provide specialized guidance and support to the Mercedes-Benz network, using the latest digital tools available from the brand.
  • Collaborating with cross-functional teams on various technical topics across the full range of Mercedes-Benz passenger vehicles to identify solutions and provide answers.
  • Staying up-to-date with the latest trends and advancements in the automotive industry, continuously enhancing your skills through training and development initiatives.
  • Support & resolve Mercedes-Benz Workshops with any technical issues
  • Working in a global team to deliver diagnostic content in time, with the defined quality
  • Effective communication and co-ordination with Various Stake Holders.

Experience

  • Hands-on experience in diagnostics & troubleshooting of automotive electronic vehicle systems
  • Experience on Aftersales diagnostic
  • Experience in dealing with the different stake holders and work under challenging environment

Qualification

Skills Required

  • English language proficiency excellent written and strong verbal communication skills
  • Degree in Automotive Engineering or a Certification in Automotive Diagnostic.
  • Experience as a workshop specialist or in automotive development is an added value.
  • Knowledge of automotive technology Mercedes-Benz Systems.
  • Knowledge or experience in diagnostic methodologies.
  • Independent working experience with electronically controlled vehicle systems.
  • Good Understating of Gasoline, Diesel engine and automatic transmission & its subsystems
  • Good understanding of diagnostic tester and diagnostic tools.
  • Customer oriented thinking.
  • Good analytical skills for analyzing the field issues related to vehicle & diagnostic tester content
  • Basic Knowledge of CAN and UDS protocol is an added advantage
  • Team player.
  • Motivation to learn other languages is an added value.

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