Customer Support Consultant

7 days ago

Bengaluru, Karnataka, India Cultfit Full time ₹ 3,00,000 per year

Job Description-

● Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.

● Resolve 9-10 customer tickets per hour

● To understand the product features for better problem solving.

● To keep records of customer interactions, transactions, comments, complaints.

● Communicate issues to appropriate internal teams as necessary for quick resolution and

coordinate with them for solving any customer issues.

● To ensure customer satisfaction and provide an empathetic experience to every user.

● To own every interaction with the customer and ensure every customer is a happy

customer

● Reporting all product and service-related issue/trends to the respective support staff

Requirements-

● Graduation is mandatory

● 1+ years of experience in customer service function (e-com / hospitality industry

preferred)

● Good comprehension skills -- ability to clearly understand and relate to the issues

customers raise

● Good composition skills-- ability to compose a grammatically correct, concise, and

accurate written response

● Effective problem solving skills

Job Type: Full-time

Pay: From ₹300,000.00 per year

Work Location: In person

  • Customer Support Consultant, crypto

    2 weeks ago

    Bengaluru, Karnataka, India SupportYourApp Full time US$ 40,000 - US$ 60,000 per year

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Jewellery Consultant

    2 weeks ago

    Bengaluru, Karnataka, India r3 Consultant Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Jewellery Style ConsultantDepartment:RetailLocation:Bengaluru & DelhiReports To:Floor Manager /Store ManagerAbout the RoleAs a Jewellery Style Consultant, you will be the face of our brand, offering personalizedstyling guidance and exceptional service to clients. Your role goes beyond sales it is aboutcurating a luxury experience, understanding...

  • Customer Support Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Consultant Capgemini is Hiring below role: Designation: Consultant Skill: Customer Support Engineer Experience: 4–9 Years Location: Bengaluru If interested Send your CV: Mention the Role Title in the subject line.

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 18,000 - ₹ 24,000 per year

    We're Hiring: Customer Support Associate (Email / Chat) BangaloreLocation: Bangalore, IndiaChannel: Digital (Live Chat / Email )Shift Type: 24/7 Rotational Shifts (Rotational Week-offs)Language Requirement: EnglishExperience Required: 1+ year in customer service (preferably in chat / Email support)Mention HR Vinay on top of the resume for quicker...

  • Customer Support

    7 days ago

    Bengaluru, Karnataka, India KBM Technosoft Bangalore Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Greetings from KBM Technosoft KBM Technosoft One of the leading Top HR consultancy in India. Looking for Service EngineerTitle: Customer SupportLocation: BangaloreExperience: Freshers to 3 yrsQualification: anyType: PermanentSalary : 15,000 to 16,333 Per monthsJob Discriptions:Pls. find below new requirement details for our office located in Bengaluru:Name...

  • Lab Support Consultant

    7 days ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Lab Support• Primary skills:Process->Project Management->Project Management,Technology->Network->CISCO technologies • Good knowledge on software configuration management systems • Strong business acumen, strategy and cross-industry thought leadership • Awareness of latest technologies and Industry trends • Logical thinking and problem solving...

  • Customer Success Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Sage Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job DescriptionAs an Customer Success Consultant at Sage, you'll play a critical role in helping customers quickly realize value from their investment in Sage. You will own the end-to-end onboarding process for customer accounts of significant complexity, ensuring a seamless experience and a successful go-live. This role requires strong cross-functional...

  • SAP Support Senior Consultant

    2 weeks ago

    Bengaluru, Karnataka, India cbs APAC Full time

    cbs APAC is the subsidiary of cbs, a leading international consultancy headquartered in Heidelberg, Germany. We deliver high-end quality consulting and technology services to large industrial corporations that run SAP.Job Overview: We deliver high-end quality consulting and technology services to large industrial corporations that run SAP. Currently, we are...

  • Support Consultant I

    2 weeks ago

    Bengaluru, Karnataka, India BCD Travel Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo Travel AgentFull time, Bangalore As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...

  • Senior Java Support Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Pradeepit Global Consulting Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Senior Java Support Consultant About PradeepIY Accelerate your career with PradeepIT PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer. Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin,...