Business Counselor

4 days ago

Gurgaon, Haryana, India Presidium School Full time ₹ 3,00,000 - ₹ 3,50,000 per year

Business Counsellor

Responsibilities-

Handle Inbound Calls:

  • Answer incoming calls from parents and other callers.
  • Provide information about the preschool's programs, curriculum, admission process, and facilities.
  • Address inquiries and concerns effectively, ensuring a positive and informative interaction.

Make Outbound Calls:

  • Proactively reach out to prospective parents to provide information about the preschool and encourage them to visit for a tour or open house.
  • Follow up on inquiries, applications, and admissions process.
  • Conduct follow-up calls with existing parents for feedback and to ensure satisfaction.

Appointment Scheduling:

  • Schedule appointments for school tours, parent-teacher meetings, and other events.
  • Coordinate with the relevant staff to ensure smooth scheduling and execution of appointments.

Maintain Database:

  • Update and maintain an accurate database of contacts, including parents' contact information, inquiries, and follow-up status.
  • Keep records of calls and note relevant information for future reference.

Handle Queries and Concerns:

  • Address and resolve parents' queries and concerns promptly.
  • Escalate complex issues to the relevant department or higher authorities when necessary.

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Work Location: In person

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