Team Leader

1 day ago

Thāne, Maharashtra, India Hiresquad Full time ₹ 9,00,000 per year

Leading BPO in Mumbai

Hiring For Team Leader/Assistant Manager

International Upselling Process

CTC UPTO 9LPA

Require min 1 Year as Team Leader Experience in International BPO

Experience in any International Sales is Mandatory

Strong in Operations Matrices like Attrition, Shrinkage, CSAT

Shifts 24*7

Call or mail CV at

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability

Description Essential Functions/Core Responsibilities


• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements


• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment


• Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations


• Communicate expectations to employees and provide timely updates
• Provide subject matter expertise in handling escalated customer calls as needed


• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities


• Stay current on internal work processes, policies and procedures. Attend required manager development training

Preferred candidate profile

Must be Working as Team Leader in International BPO

Must have Good Communication Skills

Experience in Voice Process

Perks and benefits

Good Incentives

Interested candidates can call at or mail their cv

  • Team Leader

    1 day ago

    Thāne, Maharashtra, India Hiresquad Resources Full time

    Leading BPO in Mumbai(Thane)Hiring For Team Leader/Assistant ManagerUpselling ProcessRequire Experience in Sales//Upselling ProcessRequire min 1Year as Team Leader Experience in International BPOLooking for Candidates from BPO ONLYStrong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLAMust have Excellent Communication SkillsCTC UPTO...

  • Team Leader

    2 weeks ago

    Thāne, Maharashtra, India Hiresquad Resources Full time

    Leading BPO in Mumbai(Thane) Hiring For Team Leader/Assistant Manager Upselling Process Require Experience in Sales//Upselling Process Require min 1Year as Team Leader Experience in International BPO Looking for Candidates from BPO ONLY Strong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLA Must have Excellent Communication...

  • Team Leader

    4 days ago

    Thāne, Maharashtra, India Hiresquad Resources Full time ₹ 90,00,000 per year

    Leading BPO in Mumbai(Thane)Hiring For Team Leader/Assistant ManagerUpselling ProcessRequire Experience in Sales//Upselling ProcessRequire min 1Year as Team Leader Experience in International BPOLooking for Candidates from BPO ONLYStrong in Operations Matrices like Attrition, Shrinkage, CSAT, NPS, SLAMust have Excellent Communication SkillsCTC UPTO...

  • Team Leader

    4 days ago

    Thāne, Maharashtra, India Promultis 6Win Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    Reporting to Manager and working as an integral part of the fundraising team, theTeam Leader-Tele Sales role encompasses multiple duties, disciplines and responsibilities which will optimise the Call Centre performance.The Team Leader-Tele Sales is responsible for the daily running and management of the Call Centre, through the effective use of resources,...

  • Team Leader

    1 day ago

    Thāne, Maharashtra, India Success Hr Consultancy Mumbai Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Team Leader/Tele Caller with 2 year of experience in Loans departmentSeeking a dynamic & results-oriented Tele caller with strong communication skillsResponsible for build up your team by using your self-networkSales visit for business development Required Candidate profileTrain & motivate them for salesDevelop your team member for more businessManaging...

  • Team Leader-Insurance

    5 days ago

    Thāne, Maharashtra, India Mehr Capital Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job DescriptionPayroll-general Insurance Des-Team Leader Process-Outbound Sales 2 year of experience as Team Leader in a contact center on papers, (Loan, Credit Card /Insurance/Banking Sales Process Required Candidate profileMotivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage...

  • IT Team Leader

    7 days ago

    Thāne, Maharashtra, India beBeeTransformation Full time ₹ 10,80,000 - ₹ 16,20,000

    Job Opportunity: IT Team LeaderAbout the Role:Drive business transformation by empowering clients to achieve their goals and unlock new growth opportunities.Align team capacity, set performance goals, and support hiring processes.Present technical issues to leadership, report progress, and contribute to product roadmaps.Key Responsibilities:Resource planning...

  • Delivery Team Leader

    7 days ago

    Thāne, Maharashtra, India beBeeLeadership Full time ₹ 60,81,000 - ₹ 1,21,62,000

    Delivery Team LeaderWe are looking for a seasoned professional to lead our delivery team. As a Delivery Team Leader, you will be responsible for managing the daily operations of our delivery centers and ensuring that we deliver excellent customer service.In this role, you will oversee the shift operations, manage the delivery process from delivery station to...

  • Team Leader International BPO

    3 days ago

    Thāne, Maharashtra, India Narith business services private limited Full time ₹ 40,000 - ₹ 55,000 per year

    Location: Thane Wagle EstateSalary: 40k to 55kUrgent Hiring for Team or international BPO Customer service US ProcessMust have a knowledge of Shrinkage and AttritionMust have experience in International BPO as a Team Leader in customer service US/UK/AUSTRALIA processMinimum 3 Years of experience Required as team leader on PaperMust have excellent...

  • Freelancer Team Leader

    15 hours ago

    Thāne, Maharashtra, India J Joshi Infra Projects Pvt Ltd Full time ₹ 1,000 - ₹ 3,00,000 per year

    We are hiring Freelancer Team Leaders to sell our real estate projects in Dholera SIR. You will lead a small sales team, generate and manage leads, guide your team, and help close sales. Flexible options available: Work from home, Part-Time, or Full-Time from our Thane office. Attractive commission-based pay. Required 5 years Experience in any field.Job...