Amazon Seller Central Specialist

2 days ago

Remote, India Elite Commerce Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Job Description:

Amazon Seller Central Specialist

Company:

Elite Commerce Group – E-commerce Brand Growth & Operations Agency

About Us:

Elite Commerce Group is a fast-growing e-commerce agency that helps brands scale successfully on Amazon. With a 10% month-over-month growth rate, we're looking for a dedicated and detail-oriented Amazon Seller Central Specialist to support and streamline daily account activities across multiple brands.

Role Overview:

This role focuses on the end-to-end management of Amazon Seller Central operations, ensuring that our clients' accounts run smoothly, listings are optimized and active, and account health is consistently maintained.

Key Responsibilities:

Product Listing Management:

  • Create, update, and optimize product listings including titles, bullets, descriptions, and backend keywords.
  • Ensure listings are compliant with Amazon's guidelines and policies.
  • Monitor suppressed or inactive listings and take corrective actions.

Inventory & Fulfillment Monitoring:

  • Track FBA inventory levels and create replenishment plans.
  • Create and manage FBA shipments and shipment reconciliation.
  • Monitor stranded inventory and inbound shipment issues.

Account Health & Compliance:

  • Monitor and manage account health metrics (Order Defect Rate, Late Shipment Rate, etc.).
  • Address and resolve performance notifications, policy warnings, or account flags.

Customer Service Coordination:

  • Oversee customer messages and coordinate with support teams to ensure timely and accurate responses.
  • Manage returns, refunds, and customer complaints through Seller Central.

Operational Reporting:

  • Generate and interpret business reports (sales, returns, feedback, stranded inventory, etc.).
  • Identify operational inefficiencies and suggest improvements.

Issue Resolution:

  • Open and manage cases with Amazon Seller Support for listing issues, ASIN merges, stranded inventory, etc.
  • Track case resolutions and escalate when necessary.

New Product Launch Support:

  • Assist with setting up new ASINs, variations, and category approvals.
  • Coordinate with the creative/content team for image and A+ Content uploads.

Required Skills & Qualifications:

  • 3+ years of hands-on experience working inside Amazon Seller Central.
  • Strong understanding of Amazon's operational policies and platform tools.
  • High attention to detail with excellent problem-solving skills.
  • Fluent in English (written and verbal) with strong communication skills.
  • Proficiency in Excel / Google Sheets for operational tracking.
  • Ability to work independently and manage multiple brands/accounts.
  • Comfortable working in a remote environment on Eastern Standard Time (EST)

Preferred Qualifications:

  • Experience using Amazon tools such as Helium 10, Flat Files, Report Center, and Business Reports.
  • Knowledge of Amazon FBA and FBM processes.
  • Background in e-commerce, supply chain, or logistics is a plus.

What We Offer:

  • Competitive pay based on experience and performance.
  • 100% remote work.
  • Opportunity to work with growing brands in different categories.
  • Room for personal and professional growth in a fast-paced environment.
  • Supportive and collaborative team culture.

How to Apply:

Please send your updated resume, any relevant case studies or experience summaries, and your availability for an interview. We're hiring immediately and are looking for reliable, organized professionals to join our global operations team.

Join Elite Commerce Group and play a critical role in the day-to-day success of high-growth Amazon brands

Job Type: Full-time

Pay: ₹25, ₹50,000.00 per month

Work Location: Remote

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