Jr. AV Service Engineer
14 hours ago
RESPONSIBILITIES:
- Perform installation, repair, and maintenance tasks on equipment and infrastructure at customer/partner sites.
- Exhibit flexibility to address customer needs, identify problems on-site, and ensure the timely and safe completion of jobs.
- Collect necessary spares from OEM offices or service centers and resolve complaints promptly upon receipt of spares.
- Ensure that complaints are resolved during the first visit.
- Submit all breakdown service reports to the ASM/Stores and preventive maintenance reports to the reporting manager on a weekly basis.
- Build and maintain strong relationships with retailers and distributors.
- Coordinate the activities of the Post Project Support (Service & Support area) department.
- Interface with AV component manufacturers to assist with troubleshooting and facilitate the repair/replacement process when required.
- Understand and troubleshoot a wide variety of hardware and software, including hard and soft codecs, audio DSPs, and video processors.
- Generate supporting documentation as per team and customer requirements.
REQUIREMENTS:
- Diploma or degree in a relevant field (e.g., Electronics, Electrical, AV Technology).
- 0-2 years of experience in a similar role.
- Basic understanding of audiovisual equipment and systems.
- Strong troubleshooting skills for both hardware and software.
- Ability to read and interpret technical documentation.
- Strong communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Willingness to travel to various sites as needed.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
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