Cloud & Infrastructure Operations Team Lead

18 hours ago

INDIA NOIDA BIRLASOFT OFFICE IN Birlasoft Limited Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Team Lead-Cloud & Infra Operations

Area(s) of responsibility

Location: All location, NOIDA preferred
Experience Level: 7 – 9 Years
Employment Type: Full time

Job Summary
We are seeking a skilled Control-M & Operations Consultant to join our team. The ideal candidate will have extensive experience in managing, developing, and monitoring batch jobs using BMC Control-M (Helix). This role involves API integrations, operational oversight, incident handling, and ensuring smooth execution of batch processes. The consultant will also support related applications, participate in change-control and deployment cycles, and perform administrative tasks within the Control-M environment.

Key Responsibilities

Job Scheduling & Monitoring

• Design and implement new Control-M job definitions for Momentum platform processes.

• Create and maintain job schedules, manage dependencies, conditions, and calendars for reliable execution.

• Monitor job execution and troubleshooting failures, coordinating resolutions with application and infrastructure teams.

• Collaborate with application and infrastructure teams to integrate Control-M with various systems.

• Notify job owners and follow up based on job urgency and impact.

• Re-execute jobs as directed by TTX and/or Maximo support teams.

• Perform on-demand execution of batch jobs.

Control-M Administration

• Perform administrative tasks such as user and folder management, agent configuration, and environment setup.

• Administer and support the Control-M/Enterprise Manager and Control-M/Agent environments.

• Design, implement, and maintain batch job schedules across multiple platforms (Windows, UNIX, Linux, Mainframe)

• Manage Control-M calendars, conditions, and resources to optimize scheduling logic.

• Maintain Control-M infrastructure health and perform upgrades or patching as needed.

Change & Incident Management

• Execute approved change requests (CRs) including job additions, deletions, and updates.

• Participate in change-control and production deployment cycles.

• Reduce change management overhead by handling auto-generated incidents and optimizing ticket resolution.

• Respond to and resolve incidents related to Control-M jobs.

API Integration & Testing
Operations Management

• Manage daily operations of Control-M and related applications such as SAS AML and Collect Smart.

• Perform regular health checks and enforce best practices for job scheduling and execution.

• Monitor AML processes and ensure compliance with regulatory requirements.

Documentation & Reporting

• Collaborate on runbook creation, SLA tracking, and job performance tuning.

• Maintain comprehensive documentation of job schedules, configurations, and procedures.

• Generate reports on job performance, failures, and other key metrics.

Technical Competencies

• Proven experience in Control-M job scheduling, administration, and operations.

• Strong knowledge of API integration and testing (REST, SOAP).

• Experience with scripting languages (Python, Shell, PowerShell).

• Familiarity with ITSM tools (e.g., ServiceNow) for incident and change management.

• Strong analytical and problem-solving skills with the ability to interpret complex data and make strategic decisions.

• Excellent troubleshooting and communication skills.

Experience LevelSenior Level

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