Receptionist
1 day ago
Job Description: Receptionist – Skin & Aesthetic Clinic
Position:
Front Desk Receptionist
Location:
[Your Clinic Name]
Industry:
Dermatology / Aesthetics
Responsibilities:
- Greet and assist patients with a warm, professional attitude.
- Manage appointment bookings, confirmations, and scheduling.
- Handle patient inquiries regarding treatments, services, and pricing (as guided).
- Maintain reception area cleanliness and a calm environment.
- Coordinate with dermatologists, therapists, and clinic staff for smooth workflow.
- Maintain patient records, registration forms, and follow-up logs.
- Manage billing, invoices, and basic cash handling.
- Ensure patient privacy and maintain confidentiality.
- Handle calls, WhatsApp/DM queries, and walk-ins professionally.
- Support the clinic in administrative tasks as needed.
Requirements:
- Excellent communication & customer service skills.
- Pleasant personality with a patient-focused approach.
- Experience in a dermatology/aesthetic clinic preferred (not mandatory).
- Basic computer knowledge (Excel, CRM, booking apps).
- Ability to multitask and work under pressure.
- Good command of English and Hindi.
Preferred Qualities:
- Well-groomed & presentable.
- Punctual, responsible, and proactive.
- Sales-friendly mindset (to assist in treatment upgrades when needed).
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